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Ambulatory Care Patient Supv 2
1 month ago
UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.
To learn more about UCI Health, visit
Position Summary:
The University of California, Irvine, a career destination unlike any other, is built upon a rich history of academic and healthcare excellence. We are supported by a globally unique team of academic professionals, researchers, medical experts, and staff. Guided by our mission, vision, and strategic pillars, we thrive in a collaborative environment. We celebrate and leverage the diverse experiences and perspectives of our UCI community to continue to push the boundaries of innovation. Your opportunity to be a part of an award winning team, advancing your career journey, is now
Under the direction of the Administrative Nurse, the incumbent is responsible for all management functions related to the delivery of patient care, as well as the quality of nursing practice and the standards of care in the Ortho/Spine Clinic. Supervises and directs all staff and functions in the clinic while maintaining clinical nursing practice skills and clinic specific expertise. Specific duties include managing Human Resources. directing patient care activities. monitoring unit budgets. and participating on departmental and medical center wide performance improvement projects. Serves as a role model and clinical resource to colleagues, staff, patients and others. Incumbent works closely with the manager and medical director to ensure financial success of the clinic.
Essential Job Functions:
The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
- Supervision: Acts as a coach and positive role model for staff by establishing and maintaining a safe work environment that fosters positive morale. Appropriately monitors and addresses performance issues, applying corrective or disciplinary action when needed. Effectively manages staff in compliance with applicable labor union agreement, and all established policies, procedures and legal guidelines. Ensures effective staffing levels, and handles recruitment and selection for unit. 40%
- CLIN_Collaborates with staff and members of the healthcare team, ensuring the coordination of care between other disciplines and support staff. Delegates patient care activities to appropriate members of the health care team, provides effective leadership and ensures that care is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about diagnosis and course of treatment. Develops and implements accurate teaching and discharge plans. 10%
- CLIN_Actively empathizes with patient, expresses compassion and understanding for the situation and demonstrates care which is appropriate for the age, and cultural, religious, or ethnic background. Actively engages in caring behaviors, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out relationships with the patient and co-workers. 10%
- CLIN_ Develops long and short term goals consistent with treatment plans, standards of practice, patient preference and the plan of care. Appropriately utilizes pain scale and other interventions to provide pain relief. Assesses and documents the patient's physical & psychosocial condition, as well as response to care. Reviews patient test results in a timely manner, interpreting and communicating results in a manner consistent with the age of the patient and correlates information into the plan of care. Consistently ensures nursing practice is evidence based, within scope of licensure and compliant with hospital wide standards of nursing care. 20%
- CLIN_ Administers patient medications, treatments and procedures in a safe, effective and age appropriate manner. Recognizes critical deviations in patient conditions, taking appropriate action and documenting intervention. Effectively collaborates with the health care team to intervene, and advocate as necessary. Intervenes appropriately in instances of abuse, assault or neglect, or when adequate financial or social resources are not available. Makes appropriate referrals to resolve patient issues effectively. 20%
Total Compensation
We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
Required Qualifications:
- Understanding of Joint Commission and other applicable regulatory requirements
- Strong customer service orientation as well as written and oral communication skills
- Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
- Must demonstrate customer service skills appropriate to the job
- Minimum 3 years experience as a nurse
- Demonstrated ability to effectively supervise and motivate staff through prior lead or supervisory experience
- Complete understanding of acuity levels for the patient population
- Bachelor's Degree in Nursing
- All external candidates must have a Bachelor of Science in Nursing
- Ability to work variable shifts including evenings, nights, weekends, and holidays
- Ability to read, write and communicate effectively in English
- Ability to maintain flexibility and work well in a fast paced, constantly changing environment
- Ability to maintain a work pace appropriate to the workload
- Ability to establish and maintain effective working relationships across the Health System
Preferred Qualifications:
- Knowledge of University and medical center organizations, policies, procedures and forms
- Bilingual skills to communicate effectively with patients and families
- ACLS certified or eligibility for certification
Licenses and Certifications:
- RN (Required)
- BLS (Required)
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Legal Right to Work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page:
Closing Statement:
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at or at , Monday - Friday from 8:30 a.m. - 5:00 p.m.
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