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Ambulatory Care Receptionist
2 months ago
As a vital member of our healthcare team, the incumbent will act as the initial point of contact for patients visiting our outpatient clinics. This role encompasses a variety of clerical and reception responsibilities, ensuring a smooth patient experience from the moment they arrive.
Key Responsibilities:
- Accurately input patient information into the registration system while confirming insurance and third-party coverage.
- Schedule, confirm, and manage patient appointments efficiently.
- Provide exceptional customer service to all patients and their families.
Essential Qualifications:
- Proven ability to perform assigned duties effectively.
- Strong customer service skills tailored to a healthcare environment.
- Flexibility to work weekends and holidays as needed.
- Experience with office equipment, including printers, copiers, and multi-line phone systems.
- Proficient in computer usage, particularly in data entry and retrieval.
- Excellent written and verbal communication skills.
- Capability to perform basic mathematical calculations.
- Ability to maintain a steady work pace aligned with workload demands.
- Skill in establishing and nurturing effective working relationships across the organization.
- Proficiency in reading, writing, and speaking English.
Preferred Qualifications:
- Successful completion of a standardized assessment.
- Familiarity with medical terminology and insurance programs.
- Experience with registration, scheduling, and authorization processes in a healthcare setting.
- Bilingual skills in Spanish, Vietnamese, or Chinese are advantageous.
Employment Conditions:
- Candidates must undergo a background check and live scan.
- Legal authorization to work in the United States is required.
- Compliance with vaccination policies and a drug-free environment is mandatory.
Equal Opportunity Statement:
The University of California, Irvine is committed to equal opportunity and affirmative action in employment. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. Reasonable accommodations for applicants with disabilities are available upon request.
