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Corporate Switchboard Operator

3 months ago

Bloomington, United States Ziegler Cat Full time
Ziegler CAT has an opening for a Corporate Switchboard / Receptionist team member to meet the needs of callers and visitors in an expedient and professional manner. The Receptionist/Switchboard Operator provides the first point of contact with the Company and is an integral part of keeping internal and external communication connections organized and effective. This position will also provide support to the accounts payable department. Hours are Monday - Friday 8:30 - 5pm with some limited flexibility.

Responsibilities:

  • Answer incoming calls, determine purpose of call and forward to appropriate individual or department
  • Welcome all visitors / employees and maintain check-in information
  • Obtains necessary information on new markets, divisions, and personnel, in order to appropriately handle all incoming calls and walk-ins concerning Ziegler operations
  • Provides support to the Accounts Payable department via invoice processing
  • Maintains phone listings, organized company product and services information for various divisions and markets
  • Performs clerical tasks related to managing the switchboard unit
  • Files, types, enters data, maintains records, and uses and completes forms related to the switchboard operation
  • Helps oversee the switchboard schedule and ensures back-up staff is appropriately utilized and trained
  • Other administrative tasks as time allows

Qualifications:

  • High School Degree/GED required, Associate's degree preferred
  • 2-5 years of related experience preferred
  • Strong customer service skills required
  • VistaPoint and/or Cisco Phone System experience preferred
  • Personal Attributes: Commitment / Dependability, Customer Focus, Positive and Welcoming Attitude, Patient Listener

Minimum Physical Requirements:

  • Hearing and talking.
  • Working Conditions will be indoor.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

No Visa sponsorship available for this position. Authorization to work in the United States is required.

Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.

For more information about your equal employment opportunity rights and protections, click here.

For information about your Family and Medical Leave Act rights, click here, and for information about the Employee Polygraph Protection Act, click here.

For information about Pay Transparency Nondiscrimination

Special Assistance Request Form | Ziegler CAT

Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.