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Store Operations Leader

2 months ago

Bloomington, Illinois, United States Sur La Table Full time
About Sur La Table

Sur La Table is a prominent retailer specializing in high-quality kitchen and dining products, boasting a comprehensive culinary education program across the United States. We are seeking a committed General Manager to oversee our retail operations and drive our success.

Key Responsibilities:
  • Uphold exceptional customer service standards
  • Train and mentor both retail and culinary staff
  • Oversee daily store operations and assign tasks effectively
  • Evaluate staffing levels and manage employee performance
  • Boost sales performance and assess market trends
  • Manage inventory levels and control operational costs
  • Collaborate with district management and corporate departments
Essential Requirements:
  • Strong verbal communication skills with team members and customers
  • Physical capability to handle merchandise and utilize equipment
  • Consistent attendance and ability to lift items up to 35 lbs
Qualifications:
  • 3-5 years of experience in retail management
  • Sales-oriented with proven leadership abilities
  • Familiarity with POS systems and Microsoft Office Suite
  • Certification in Food Handling or Management
Core Skills:
  • Customer Focus
  • Authenticity
  • Decision Making
  • Accountability
  • Results Orientation
Leadership Skills:
  • People Development
  • Guiding Leadership
  • Success Facilitation

Sur La Table is an Equal Employment Opportunity employer, dedicated to fostering a culture of culinary creativity and community engagement.