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Account Manager

3 months ago

Remote, Oregon, United States Nextpoint Full time

Join Us At Nextpoint
Who We Are and What We Offer
Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined ediscovery workflows, simplified case management, and best-in-class security at every point. Our secure, cloud-based solution lets teams begin document review in minutes with powerful data analytics tools, a user-friendly interface and collaborative access from anywhere. Innovative case prep and presentation features exceed expectations of what smart eLaw software can do.
We seek out colleagues who are interested in joining a company where they will get to see their direct impact on an established yet growing business. We understand the value of ensuring that each individual can see a career path at Nextpoint and has opportunities to develop their professional skills. We take pride in having a friendly, open office life that is relaxed and honest. We enjoy spending time with one another in the office as well as outside of work. We are problem solvers, simplifiers, and challenge seekers, but above all we strive for a happy workplace and satisfied clients.
Don't just take our word for it that we're awesome

  • 50 BEST STARTUPS TO WORK FOR IN CHICAGO, IL 2024
  • 100 BEST PLACES TO WORK IN CHICAGO, IL 2024
  • 50 BEST STARTUPS TO WORK FOR IN THE US 2024
  • Glassdoor
  • G2
  • Capterra
  • Nextpoint Culture

Benefits and Perks

  • Compensation is competitive and commensurate with experience
  • PPO Health Plan, Dental and Vision
  • Health, Dependant, and Transit FSA
  • Generous PTO Policy & Paid Holidays
    (Other PTO perks: Flexible Summer Hours, Quarterly Mental Health Days, 2 Floating Holidays)
  • Annual professional development stipend
  • Monthly flexible benefit stipend
  • 401k plan & match
  • And more

What is a Account Associate at Nextpoint?
As the Account Associate at Nextpoint, you will help drive our sales prospecting and account management efforts for the Canadian market. Reporting to the Senior Sales Director, you will work collaboratively with the sales, marketing, and client success teams to generate interest in Nextpoint with prospects and existing customers. You will also learn various sales techniques such as how to handle a discovery call, demo software, address objections so you become an integral part of the sales team. In addition, you will be responsible for on-site software training for existing customers.
You are a high-energy, self-motivated professional with sound business acumen, a curious mind, and natural sales instincts. You have an entrepreneurial mindset and enjoy the challenge(s) of designing and executing new campaigns and applying the learnings to the next initiative.
If you are successful in this role, the typical career path is to spend 1-2 years as an Account Associate and then be promoted to Sales Executive or Client Success Manager where you would own your own territory and book of business.
Responsibilities:

  • Create and prioritize strategic target account lists within a defined territory
  • Coordinate list building activities to ensure prospect data is relevant, accurate and complete
  • Proactively reach out to prospects and customers via phone and email and create a great first impression and get referrals from existing Canadian customers
  • Partner with Sales and Client Success to help fill their pipeline and understand the white space for new users in our Canadian accounts
  • Collaborate with Marketing to design and execute outbound marketing initiatives
  • Maintain active prospect engagement and a healthy pipeline of new and existing leads through creative follow-up communications
  • Leverage CRM, calendars, and other project management tools
  • Meet and exceed monthly activity goals
  • Understand how to demo and train users on the Nextpoint software and deliver our value proposition
  • Ability to travel as needed. Travel may include coming into the office for events, or going on-site to meet with clients

Qualifications:

  • 2-4 years experience in a customer facing sales role; SaaS/Tech sales experience will take priority
  • Prospecting experience preferred
  • Excellent written/verbal communication skills
  • Demonstrated curiosity to learn about a new industry and product
  • Strong problem-solving skills
  • Motivation, drive and a self-starting attitude
  • Ability to work in a fast-paced, team environment
  • Ability to multitask, take initiative, prioritize, and manage time effectively

Equal Opportunity Employer
Nextpoint is an equal opportunity employer. We strive to foster a diverse workplace, actively seeking to recruit, retain and promote people of color and LBGTQ+ candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you are interested in our company we encourage you to apply even if you do not see an applicable job description, as we are growing fast and are always on the lookout for high performing, curious, entrepreneurial-minded individuals to join our team