Patient Services Associate/Assistant
2 months ago
The Rogel Cancer Center is a University of Michigan Ambulatory Care facility dedicated to providing high quality health care services. We are located at 1500 E. Medical Center Drive in Ann Arbor, MI. We are actively seeking a compassionate, enthusiastic, and patient-focused individual who will share in the goal of crafting the ideal experience for our patients, families, and employees.
Why work for Michigan Medicine?
You will play an integral role within our institution and are important to providing the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don?t hesitate ? join our team today and help us provide remarkable assistance to our patients in the Cancer Center.
The individual chosen will be responsible for meeting the highest standards of customer service including, exhibiting a professional and positive image when interacting with patients, faculty, and staff.
What perks and benefits can you look forward to?
? Excellent medical, dental, and vision coverage
? Generous PTO program
? Tremendous team support
? Advancement opportunities
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
We, the staff and faculty of the Rogel Comprehensive Cancer Center team, are committed to advancing medicine and serving humanity through living and teaching our core values of Respect and Compassion; Collaboration; Innovation; and Commitment to Excellence.
Each employee is expected to understand and demonstrate that in every interaction we represent our entire organization in the care we provide and in the courtesies we extend to patients, families, and each respective team member. The Rogel Cancer Center is dedicated to partnering with patients and families to deliver the safest and highest quality of health care. Ensuring a Patient and Family centered experience according to the Health System Service Excellence Goals is a priority to the care of our patients. The individual chosen will be responsible for meeting the highest standards of customer service including, exhibiting a professional and positive image when interacting with patients, faculty and staff.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
The position works with the Adult Bone Marrow Transplant & Leukemia service of the Rogel Cancer Center. Primarily responsible for checking patients out after their medical appointments, scheduling and coordinating future appointments, Infusion therapies, tests, Radiation Oncology (if needed) and procedures. Able to accurately and efficiently schedule patients utilizing MiChart. Able to identify the best available appointment type for the patient?s particular appointment. Takes payments for services. Able to request and process all patient payments; both co-pays and outstanding balances. Accurately reconciles and balances receipts and payments collected. Able to enter valid and complete information into Cadence. Follows protocols for verifying all patient demographics and insurance information. Other clerical duties such as assigned.
Required Qualifications*
- High School diploma or an equivalent combination of education and experience is necessary.
- General office practices, ability to understand medical documentation and general knowledge of medical terminology is required.
- Demonstrated excellent verbal and written skills.
- Candidate must be an active team player and be able to work independently.
- Strong organizational and prioritization skills are required along with outstanding customer service skills.
- Demonstrated record of excellent attendance.
- Exhibits professional and positive image when interacting with patients, faculty, and staff.
- Able to handle multiple responsibilities in a fast-paced environment with accuracy.
- Demonstrated ability to work well under pressure and meet deadlines.
- Demonstrated strong problem-solving skills.
- Ability to move from position to position during the shift of work.
- Exceptional interpersonal skills.
- Demonstrated active listening, written, verbal, and information technology skills.
Associate Level: 2-3 years experience.
Desired Qualifications*
- Knowledge of University policies and procedures.
- Working knowledge of medical terms, testing and procedures is desired.
- Previous clerical work in a hospital setting.
- Demonstrated proficiency with Microsoft Office applications, Careweb, Outlook, EPIC and the ability to navigate between these systems.
- Experience working within a large, complex healthcare setting.
Monday-Friday 40 hours
Underfill Statement
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Union Affiliation
This position is included in the bargaining unit represented by the Service Employees International Union - Healthcare Michigan (SEIU), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
-
Patient Services Associate
3 weeks ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeJob SummaryThis Patient Services Associate position is in the Adult Transplant Clinic. The candidate will provide outstanding customer service in a busy, fast paced office. Quality Improvement and Lean thinking are a priority in our clinic. Must be able to work independently and with a team, as well as demonstrate the ability to work under pressure. Must...
-
Patient Services Associate
1 week ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeHow to Apply A cover letter included as the first page of your resume is required for consideration for this position. The cover letter should be addressed to Hiring Team address your specific interest in the position, and outline skills and experience that directly relate to this position. Why Join Michigan Medicine?Michigan Medicine is one of the largest...
-
patient services asst
2 weeks ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeJob Summary The Emergency Department Patient Services Assistant Temp is responsible for providing coverage for various patient and family needs. Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through...
-
Patient Care Tech Associate
4 weeks ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeJob SummaryAssist in the delivery of direct patient care under the supervision of a professional nurse. Supports operational functions in the Medical Procedures Unit. Assists in obtaining and caring for equipment. Helps maintain a safe and clean environment.Mission StatementMichigan Medicine improves the health of patients, populations and communities...
-
Patient Care Technical Associate
2 weeks ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeHow to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.Mission StatementMichigan Medicine improves the health of patients, populations and...
-
Patient Care Tech Associate
2 weeks ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeHow to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.Job Summary Under direct supervision from RN, provides direct patient care by...
-
Patient Services Intermediate
2 weeks ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeHow to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.Mission StatementMichigan Medicine improves the health of patients, populations and...
-
Patient Services Intermediate- Sign On Bonus
2 weeks ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeJob SummaryTo provide support to various sites and reception teams to facilitate coordination of divisional patient care services.Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership...
-
Ann Arbor, Michigan, United States University of Michigan Health System Full timeHow to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.Job SummaryTaubman Medical Specialties brings together six specialty clinics devoted...
-
Patient Care Tech
1 week ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeJob SummaryUnder direct supervision by the RN performs delegated clinical or laboratory procedures.Monitor, set-up & maintain the operations of clinical equipment.Record & document vital signs.Stock & maintain inventory of specialized areas.Transport patients to & from designated locations.Assist with admitting & discharge procedures.Perform other related...
-
Assistant/Associate Professor
3 weeks ago
Ann Arbor, Michigan, United States University of Michigan, Medical School, Department of Molecular & Integrative Physiology Full timeThe Department of Molecular & Integrative Physiology at the University of Michigan Medical School invites applications for tenure-track faculty positions at the Assistant or Associate Professor level, with preference given to applicants seeking their first position or current assistant professors. We seek outstanding colleagues, whose research addresses...
-
Communications Associate
3 weeks ago
Ann Arbor, Michigan, United States Wcroads Full timeWashtenaw County Road Commission (WCRC) is seeking qualified applicants for the position of Communications Associate. As a Communications Associate for WCRC, you would oversee day-to-day road work communications, including drafting road advisories, compiling weekly schedules, and updating our website and social media platforms. This role requires...
-
Associate Chief Operating Officer
2 weeks ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeJob Summary The Associate Chief Operating Officer for Perioperative and Rehabilitation Services is an executive-level administrative position in the University Hospital/Cardiovascular Center (UH/CVC). The Associate Chief Operating Officer has a prime responsibility to partner with physician, nursing, operational and administrative leaders to achieve...
-
Administrative Assistant Sr
2 weeks ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeJob SummaryThe University of Michigan Clinical Simulation Center (UMCSC) is seeking candidates for the position of Administrative Assistant Sr. The UMCSC is an innovative instructional environment and learning laboratory providing challenging, immersive simulation training for physicians, nurses and other health care professionals at the University of...
-
Ann Arbor, Michigan, United States University of Michigan, Medical School, Department of Molecular & Integrative Physiology Full timeThe Department of Molecular & Integrative Physiology at the University of Michigan Medical School invites applications for tenure-track faculty positions at the Assistant or Associate Professor level, with preference given to applicants seeking their first position or current assistant professors. We seek outstanding colleagues, whose research addresses...
-
Field Service Engineer
1 month ago
Ann Arbor, Michigan, United States Danaher Corporation Full timeWondering what's within Radiometer? Take a closer look.In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our...
-
Healthcare Associate
4 weeks ago
Ann Arbor, Michigan, United States tapwage Full timeWe welcome you to apply if interested You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.Position Description:Healthcare Associates will be responsible for collecting reprocessed medical equipment in a hospital. You will be...
-
Financial Operations Associate
2 weeks ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeHow to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.Job SummaryThe Financial Operations Associate will be responsible for all payroll and...
-
Physician Assistant-Surgery
2 months ago
Ann Arbor, Michigan, United States Veterans Health Administration Full timeVA offers a comprehensive total rewards package.The Surgical Physician Assistant (PA) will practice medicine as a member of a team with their Supervising Surgeon.Working as a member of the health care team they will promote and maintain health by providing the following medical services:Scope of Assigned Duties:ClinicalObtaining medical histories and...
-
Research Laboratory Specialist Associate
3 weeks ago
Ann Arbor, Michigan, United States University of Michigan Health System Full timeJob Summary Highly motivated individual sought for a Research Laboratory Specialist Associate position in a fundamental research laboratory in the Department of Pharmacology, at Michigan Medicine. The selected candidate will work closely with the lab PI to help assist in research projects focused on GPCR and heterotrimeric G protein signaling mechanisms....
