IT Specialist

4 weeks ago


New York, New York, United States Mobot Full time
IT Specialist Role
Do you have a passion for technology and problem-solving? Join our team as an IT Specialist and play a crucial role in the operations of our cutting-edge robot and mobile testing facility. You will be responsible for troubleshooting hardware and software issues, maintaining infrastructure requirements, and supporting the day-to-day IT needs of our Operations Associates.

Responsibilities
  • Support Operations Associates with hardware, software, and networking needs
  • Troubleshoot issues in partnership with Engineering and Operations teams
  • Maintain networking, computing, and robotic infrastructure
Desired Skills
  • Attention to detail
  • Customer-oriented mindset
  • Strong problem-solving skills
Preferred Experience
  • Resolving MacOS, Android, iOS, and iPadOS issues
  • Experience with MDM solutions, network infrastructure, and IT inventory management
Compensation & Benefits
  • Competitive salary and equity packages
  • Generous PTO and company-wide winter break
  • 401k with company match
  • Comprehensive health benefits and paid family leave
  • Commuter benefit and daily meal stipend
About Mobot
Mobot is dedicated to fostering a diverse and inclusive workforce. We offer a total rewards package that includes performance bonuses, comprehensive benefits, and equity opportunities. Join us and be part of a team that values collaboration, communication, and continuous improvement.

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