Product Manager

2 months ago

Chicago, Illinois, United States United Airlines Full time

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

Product Managers Heavy Maintenance are responsible for direct oversight & assistance of technical support functions within the Out-Side Vendor (OSV) network. This role requires a front-line authority who is proficient with many facets of aircraft maintenance, check flow, and troubleshooting while also prioritizing healthy relationships with interfacing departments.

Product Managers collaborate with numerous stakeholders to deliver on time commitments for a safe, compliant, and predictable product. Flexibility, subject matter expertise, and professionalism are key attributes for this role meshed with exacting standards for performance, partnership, and integrity. Achieving committed results in a timely and compliant manner is paramount. Interacting with subordinates outside of reporting structures will be mandatory for success and effectiveness.

Facility Visits: 100%

International travel required? Yes

Operational schedule/onsite at facilities required: 90%

  • Direct oversight of safety, quality & compliance during station start-ups & closures. Responsible for transition confidence, monitoring aircraft, assisting & interjecting to ensure completion.
  • Ownership of flight test readiness via on-site support or trend monitoring for improvement opportunity. Warranty research for heavy maintenance vendors & suppliers.
  • SME for troubleshooting when chronic situations arise or prior to utilizing trends and performance analysis. Reliability & ORI research to determine root cause & prevention initiatives.
  • Assist in training and onboarding of new hire indoctrination & systems awareness/use. Planning & programs liaison for SME input & on-site assistance for special projects. Monitor & assist in project flow creation & standardization, stakeholder inputs as required. Special projects as assigned to improve, standardize & share best practices.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table

Qualifications
What's needed to succeed (Minimum Qualifications):
  • Bachelor's degree or equivalent aviation experience
  • Minimum of 8 years overall aviation industry experience
  • Minimum of 4 years supervisory, project management experience in aviation related fields, aircraft technical expertise with proven track record.
  • FAA Airframe and Powerplant Certificate
  • Aircraft heavy maintenance, troubleshooting ability
  • Technical expertise & aircraft troubleshooting ability
  • Aircraft maintenance management
  • Excellent verbal and written communication skills with the ability to effectively interact with internal and external business partners
  • Proven organization and leadership skills with the ability to build and maintain strong working relationships
  • Ability to partner in a variable and complex environment achieving predictable results, partnership and relationship building along the way.
What will help you propel from the pack (Preferred Qualifications):
  • Bachelor's degree in aviation related field
  • Supervision of management team members, budget management, data analytics & Tend recognition.
  • Fleet specific engine run/taxi, GenFam
  • Finance or project management experience
  • Technician, Line, Engineering, Inspection or Planning roles

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.


Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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