Publishing Program Specialist

1 month ago


Sacramento, California, United States Internal Revenue Service Full time
WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at:

Vacancies will be filled in the following specialty areas: Taxpayer Services Customer Assistance, Relationship and Education, Media and Publications, Publishing, E-Forms Technology

The following are the duties of this position at the full working level.

Performs a full range of management support, educational and administrative activities and projects relating to publishing concerns in support of the goals, management and personnel of the division.

These activities include evaluating operations and implementing recommendations, as well as conducting briefings and preparing reports to keep management apprised of progress and findings.

Initiates, develops, and assumes a leadership role in the formulation of organization policies, development of program plans, and the issuance of directives and instructions to improve the overall effectiveness of the management and operation of Publishing.

Meets with management and other personnel to contribute to the definition of goals and objectives.

Analyzes technical, operational and administrative issues including guiding and coordinating planning and the development and implementation of approved corrective measures.

Meets customer needs through developing understandable notices, directives and instructions to improve effective management operations of Publishing; produces external and internal forms and publications which facilitate tax administration and ease of compliance by taxpayers; and supplies media and publishing services to management and employees.

Provides administrative and technical advice on overall management of programs and internal operations. Analyzes and reviews proposals affecting Publishing operations and provides management considerations and recommend actions as well as alternatives.
Plans, coordinates and establishes operating methods and procedures for accomplishment of Publishing mission as needed.

Directs the development and accomplishment of employee training, providing expert assistance on educational resources and options to promote employee development and other specific educational programs.



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