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Customer Advocacy Manager, Manufacturing
4 months ago
Job Requisition ID #
24WD78580
Position Overview
Interested in shaping the future of smart product development? Are you passionate and energized by working closely with customers? If so, this is the role for you
In this role, you will be bringing insights and experiences from the market back into our development process to help shape the future of Manufacturing in Autodesk Fusion. As a Customer Advocacy Manager, you will play a key role in ensuring the success of our customers, by maximizing the quality of future software releases and putting our users' perspectives at the center of our decisions.
This remote position will report into the Manager of Fusion Customer Advocacy.
Responsibilities
- You will connect and engage with Fusion Manufacturing customers to drive adoption for new technology and workflows
- As a subject matter expert, you'll bring a customers perspective to the development organization, ensuring new technology is inline with customer expectations
- Provide customer feedback and emerging trends to product team stakeholders
- Work closely with customers in the Fusion Insider Program and other communities, to ensure feedback is captured ahead of full customer release
- Validate our Manufacturing capabilities in-product and certify end-to-end workflows, in close collaboration with our Technology Centers
- Roll out new Manufacturing technology to our customers, to our partner network and internally across Autodesk
- Collaborate with a team of subject matter experts who represent all areas of Fusion, while embodying the Autodesk Culture Code
Minimum Qualifications
- 5+ years' relevant experience in a Manufacturing role
- Experience using CAM software
- Excellent communicator and relationship builder
- A problem solver with a drive to do the best for our customers
- Comfortable and confident presenter/public speaker
- Travel internationally as required
Learn More
About Autodesk
Welcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting
Salary transparency
Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $89,900 and $155,100. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here:
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Welcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us
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