Chief of Staff

2 months ago

Brooklyn, New York, United States The Rounds Full time

Our mission is to make managing everyday recurring essentials effortless and more sustainable than the alternative. The Rounds automates the "inventory management" of the stuff you use in your home every day, starting with weekly delivery & refill of essential consumer goods via our own two-way last mile logistics network. We're building the portal for managing everything that comes in/out of your home, i.e. your AI-powered Psychic Home Manager.

About the Job

The Chief of Staff (CoS) role at The Rounds is an 18-24 month "tour of duty" working directly with the Co-Founder/CEO. The CoS is the "Product Manager" of the CEO's operating system (OS) and strategic vision, directly responsible for ensuring the company is working effectively towards our shared mission. This role requires someone who is a powerhouse multitasker and incredibly adaptable, able to both advise the CEO on high-level strategic decisions and care about the lowest level of detail in materials for the Board of Directors. This role is critical to the company's advancement, particularly its next round of financing: Series C. To help the company make the necessary progress and reach this milestone, the CoS will work with the CEO on the highest priorities and will be directly involved in the fundraising process. Post Series C, the CoS will transition to a leadership role in the business, facilitated by the CEO.

Responsibilities:

Fundraising Support:

- Lead Series C preparation and process, including investor pipeline and deal team project management

- Collaborate with the CEO on pitch deck and other fundraising materials- Work with CFO and Head of Strategic Finance to develop data room, including the financial model- Attend investor meetings, partnering in investor relations and communications with the CEO

- Work with CFO and Head of Strategic Finance to develop data room, including the financial model

- Attend investor meetings, partnering in investor relations and communications with the CEO

CEO Operations:

- Manage CEO Operating System, including recurring meetings and workflows, and triaging team/ company needs to ensure CEO is prioritizing what matters most

- Serve as "air traffic controller" to the CEO, including email inbox and calendar management

- Liaise with Exec Team on business priorities, including setting the agenda for Exec Team meetings

CEO Force Multiplier:

- Serve as thought partner to the CEO on highest impact business decisions, from shaping our 2-year strategy to designing the most effective org structure

- Drive execution of CEO strategic priorities, with particular focus on our Member experience, growth, product, brand & design

- Engage with Co-Founder/CFO and Finance team on financial performance to inform CEO priorities and CoS activities

Business Operations:

- Extend CEO OS to support company and team success, including coaching team members as they tackle business problems and most effectively use their time with the CEO / Exec Team

- Partner with Head of People Operations on team culture initiatives, recruitment for priority hires, and talent development

- Partner with VP Business Operations on ensuring team is engaged in meeting business objectives, including planning processes and Weekly Business Reviews

Program Management:

- Work with VP Strategic Initiatives to manage execution of strategic initiatives and special projects

- Sponsor key sustainability initiatives like reusable packaging design

- Liaise with key stakeholders on CEO strategic priorities, such as Applied ML & Data Science to develop predictive algorithms

Team Alignment:

- Drive internal communications to align team on CEO and company priorities

- Drive external investor communications, including development of quarterly BOD meeting materials, monthly investor updates

- Build trusted relationships with team members at all levels, acting as a trusted advisor and representative of the team to the CEO / Exec Team

You Are:

  • A Strategic, Trusted Partner: Manage sensitive/confidential information with extreme discretion
  • An Analytical Thinker: Advise the CEO using data and analytics
  • A Super Organizer: Multi-task and triage competing priorities effectively
  • A Clear Communicator: Lead confidently in various settings and excel in effective written communication
  • An Expert Integrator: Foster team communication and promote team culture

Qualifications:

  • 7-10 years professional experience, preferably at Series C or later stage VC-backed consumer tech companies ideally in Biz Ops and/or Program/Product Management roles
  • MBA preferred, with startup leadership roles post MBA or Management Consulting/Investment Banking
  • NYC-based or open to relocation (this role is 100% IRL in Brooklyn HQ)

Key Milestones:

  • Raise oversubscribed Series C
  • 3x revenue run rate
  • 2x our Member base
  • Reach profitability milestones

Here at The Rounds, we're looking for fast learners with a passion for sustainability. People succeed in our Company culture when they are intensely focused on our Members and are energized by and have the work ethic to solve hard problems Our goal is to do the best work of our careers here.

You're encouraged to apply even if your experience doesn't precisely match the job description, especially if your career has taken some extraordinary twists and turns. We have a diverse set of problems to solve and need a diverse set of perspectives to imagine a greener future and build what's missing; including but not limited to race, age, sexual orientation, gender identity or expression, national origin, religion, and dis/ability.

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