Senior DevOps Engineer/SRE

3 weeks ago

Mountain View, California, United States Athelas Full time

Every day, it feels like healthcare becomes less about the practice of medicine. Hospitals and private practices operate on razor-thin margins, caught between the bureaucracy of insurance companies and ballooning administrative costs. And technological advancements - from electronic health record systems to dictation software - have failed to live up to their promise of making the lives of all healthcare staff easier.

Athelas' mission is to once again make health the focus of healthcare by using AI and automation to eliminate distractions and keep providers connected to their patients throughout the care journey.

The Athelas suite of automated and AI-enabled hardware, software, and services results in happier and healthier patients, less time wasted on administrative tasks, safer staff, and more reliable insurance reimbursements. Since merging with Commure, our growing suite of solutions now includes:

  • Patient Engagement - Commure Engage empowers providers to connect with their patients throughout the care journey, reducing no-shows and improving health outcomes
  • Workflow Automation - PatientKeeper and other workflow tools automate repetitive tasks, allowing healthcare workers to spend more time with patients
  • Staff Safety - Commure Stronglineprotects staff from workplace violence by empowering them to call for help to de-escalate potentially violent situations
  • At-Home Monitoring - Athelas Care Management offers a suite of remote sensors that allow doctors to bring healthcare into the home, saving lives through early intervention
  • Billing Solutions - Athelas RCM offers AI-driven, full-cycle revenue cycle management solutions that optimize claims submission, ensuring insurers pay every dollar they owe for work performed by healthcare providers
  • Automated Dictation - Athelas Scribeutilizes the power of LLMs to record and automatically summarize appointments, saving doctors countless hours every day

Athelas takes a provider-focused approach to healthcare and the healthcare industry has noticed. We've grown more than 500% year over year for three consecutive years. We support more than 250,000 clinicians and staff and hundreds of thousands of patients across hundreds of care sites. And we're just getting started. Backed by General Catalyst, Sequoia, and many other leading investors, Athelas & Commure is positioned to be the defining healthcare tech company of the next 15 years.

If you're eager to advance our mission to make health the focus of healthcare, come join us

About the Role

We're seeking software or system engineers to join our awesome Infrastructure team where we apply SRE principles in everything we do. Our team designs, builds, and operates large scale, cloud-agnostic infrastructure powered by GitOps. At Athelas, you will become part of something new. We stand for innovation and open standards. We stand for patients and the people who care for them. We stand for best practices and equal access to care. Together, we will create the experiences that define the future of care. Join Us

This full-time position requires working 3+ days a week in our Mountain View, CA office.

What You'll Do

  • Build and maintain tools, solutions and microservices associated with deployments and our operations platform
  • Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch where possible
  • Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
  • Update our processes and design new processes as needed to optimize performance
  • Automate our operational processes as needed, with accuracy and in compliance with our security requirements
  • Use coding languages or scripting methodologies to solve problems with custom workflows
  • Help design and maintain our CI/CD pipeline and help developers quickly resolve issues
  • Collaborate with others on projects to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem
  • Work with cutting-edge technologies such as Rust, TypeScript, React, and Kubernetes
  • Have end-to-end ownership of projects throughout their lifecycle
  • Join our collaborative Engineering, Product, and Design team and provide a valued voice as we scale our team and culture

What You Have

  • BS and/or MS in Computer Science or related degree with 3+ years of experience
  • Are inspired by our mission to improve health software and reduce burnout among providers
  • Have a solid foundation in at least one programming language
  • Share a commitment to high-quality engineering practices using modern tools and languages (prior experience with Rust/TypeScript is not required)
  • Exhibit grit, high integrity, a team mindset, and an affinity for continuous learning
  • Enjoy wrangling real-world complexity into deceivingly simple solutions
  • Thrive in a collaborative, diverse environment
  • Understand cloud infrastructure such as containers, networking, and operating systems
  • Have worked with multiple cloud providers such as Azure, Google, and AWS
  • Have scaled cloud infrastructure to support growing teams
  • Are knowledgeable about Kubernetes and it's ecosystem

Why You'll Like Working with Athelas

  • Execution focused, driven team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US, with a fast-growing SaaS Revenue Cycle Management business as well
  • Technology Focus: Revolutionizing how technology can be used in the healthcare industry
  • Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator
  • Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions
  • Incredible Growth: Revenue growth of 5x over the past 6 months and we're just getting started
  • Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off.

Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization.

Employees will be required to attest to these requirements upon hire and on an annual basis.

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