Current jobs related to Front Desk Supervisor - Nashville, Tennessee - Placemakr

  • Front Desk Supervisor

    20 hours ago

    Nashville, Tennessee, United States Turnberry Associates Full time

    About the JobThe JW Marriott Nashville Hotel is seeking a highly motivated and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of professionalism in all...

  • Front Desk Supervisor

    2 weeks ago

    Nashville, Tennessee, United States White Lodging Full time

    Job Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at White Lodging. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring a seamless guest experience.Key Responsibilities:Provide top-notch customer service to guests,...

  • Front Desk Supervisor

    1 week ago

    Nashville, Tennessee, United States White Lodging Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at White Lodging. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest service and ensuring the smooth operation of the front desk.Key ResponsibilitiesProvide exceptional guest service and ensure that all guests...

  • Front Desk Supervisor

    3 weeks ago

    Nashville, Tennessee, United States NFC Amenity Management Full time

    Job SummaryWe are seeking a highly motivated and organized Front Desk Supervisor to join our team at NFC Amenity Management. As a key member of our operations team, you will be responsible for ensuring a smooth and efficient experience for our residents and guests.Key ResponsibilitiesTeam Management: Supervise and coordinate the activities of our front desk...

  • Front Desk Supervisor

    6 days ago

    Nashville, Tennessee, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.Our MissionWe strive to provide...

  • Front Desk Supervisor

    3 weeks ago

    Nashville, Tennessee, United States White Lodging Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at White Lodging. As a key member of our front office team, you will be responsible for ensuring exceptional customer service, managing front desk operations, and supervising staff to achieve business objectives.Key ResponsibilitiesManage front desk operations,...

  • Front Desk Supervisor

    7 days ago

    Nashville, Tennessee, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Inn at Opryland A Gaylord Hotel. As a key member of our Front Office team, you will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.Key ResponsibilitiesManage day-to-day...

  • Front Desk Supervisor Nashville + Gray and Dudley

    9 hours ago

    Nashville, Tennessee, United States 21c Museum Hotels Full time

    Job Title: Front Desk Supervisor Nashville + Gray and DudleyJob Summary:We are seeking a highly organized and customer-focused Front Desk Supervisor to join our team at 21c Museum Hotels. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, managing front office operations, and ensuring a seamless guest experience.Key...

  • Front Desk Supervisor

    3 days ago

    Nashville, Tennessee, United States Placemakr Full time

    About UsWe're a dynamic and innovative company, Placemakr, on a mission to revolutionize the hospitality industry. Our unique platform combines property operations, customer acquisitions, and cutting-edge technology to create a seamless experience for our guests and residents.The RoleWe're seeking a highly skilled and experienced Front Desk Supervisor to...

  • Front Desk Operations Manager

    2 days ago

    Nashville, Tennessee, United States Aimbridge Hospitality Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aimbridge Hospitality.Key Responsibilities:Assist the Front Desk Manager and/or General Manager in providing exceptional customer service to all guests.Ensure a smooth and efficient check-in and check-out process for guests.Manage...

  • Front Office Supervisor

    2 weeks ago

    Nashville, Tennessee, United States Castle Rock Asset Hospitality Management LLC Full time

    Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Bobby Hotel Nashville. As a key member of our front office team, you will be responsible for overseeing the day-to-day operations of the front desk, ensuring exceptional guest service, and leading a team of front desk agents.Key...

  • Front Desk Supervisor

    3 weeks ago

    Nashville, Tennessee, United States Nashville Hospitality Concepts Full time

    Job SummaryWe are seeking a highly skilled Night Auditor to join our team at Nashville Hospitality Concepts. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records.Key ResponsibilitiesVerify and reconcile front office accounting records to ensure accuracy and completeness.Prepare and summarize...

  • Front Desk Supervisor

    4 weeks ago

    Nashville, Tennessee, United States Hampton Elliston Place Full time

    Job Summary$21.00 per hourThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesAt least 2 to 3 years of...

  • Front Desk Supervisor

    4 weeks ago

    Nashville, Tennessee, United States Hampton Elliston Place Full time

    Job Summary$21.00 per hourThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesAt least 2 to 3 years of...

  • Front Desk Supervisor

    3 weeks ago

    Nashville, Tennessee, United States Hotel Resource Full time

    Job Summary:We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Hotel Resource. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel meets the highest standards of quality and...

  • Front Desk Associate

    1 day ago

    Nashville, Tennessee, United States Avid Hotel Nashville Airport Full time

    Job Title: Front Desk AssociateWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Avid Hotel Nashville Airport.Job SummaryThe Front Desk Associate is responsible for providing exceptional guest service, handling front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest...

  • Front Desk Manager

    6 days ago

    Nashville, Tennessee, United States White Lodging Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at White Lodging. As a key member of our front office team, you will be responsible for ensuring exceptional guest service, managing front desk operations, and supervising staff to achieve maximum efficiency and productivity.Key ResponsibilitiesManage front desk...

  • Front Desk Manager

    2 weeks ago

    Nashville, Tennessee, United States White Lodging Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at White Lodging. As a key member of our front office team, you will be responsible for ensuring exceptional guest service, managing front desk operations, and supervising staff to achieve maximum efficiency and productivity.Key ResponsibilitiesManage front desk...

  • Front Desk Manager

    1 week ago

    Nashville, Tennessee, United States Marriott Full time

    Job SummaryAs a Front Desk Manager at Marriott, you will play a crucial role in ensuring exceptional guest experiences and maximizing departmental financial performance. You will assist the Front Office Manager in administering front office functions and supervising staff on a daily basis, directing and working with managers and employees to carry out...

  • Front Desk Associate

    1 week ago

    Nashville, Tennessee, United States North Point Hospitality Full time

    Front Desk Associate Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at North Point Hospitality. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key...

Front Desk Supervisor

3 months ago

Nashville, Tennessee, United States Placemakr Full time

A bit about us

We're a venture-backed startup on a mission to change the future of hospitality and home. With properties in some of America's most-loved cities, our unique platform allows buildings to blur the line between hotels and apartments. This all-in-one solution includes property operations, customer acquisitions, and the tech stack to operate with more flexibility than any other company in the market.

Our tech-enabled buildings create one-of-a-kind guest experiences and tremendous value in the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night—they're a place to call home.

Our property team members bring our business to life at each building, focusing on execution, along with resident and guest experience. Our non-property team members support property execution and the evolution of other areas within our platform.

As our Front Desk Supervisor, your job is to lead your team of Guest Experience Associates by example, creating a culture of high expectations, accountability, and an exceptional experience for each of our Placemakr guests and residents throughout their journey with us. Simply put, your job is to manage your front desk team, deliver exceptional service, and delight our amazing customers.

This is an on-site position located in Nashville, TN. This position requires full flexibility including weekends and holidays with an hourly rate of $20/hr.

Responsibilities

  • Ensure that our guests/residents have everything they need to have the best stay possible, so that they never want to stay anywhere other than Placemakr again
  • Manage your team of Guest Experience Associates, ensuring they are well trained, supported and set up to succeed in their roles
  • Take ownership of the overall front of house operation, collaborating cross-functionally with other leaders and implementing best practice operations to achieve a consistent level of service that meets Placemakr brand standards while beating budget
  • Lay the groundwork each day to ensure you and the team are prepared for all guest/resident interactions including but not limited to residential requests/updates, checking guests in and out, assigning rooms, making keys, preparing parking passes, collecting ID's/payment, answering phones, securing and servicing front door and garage controlled access, and assisting customers with any and all questions or needs
  • Become an expert on your building and the surrounding neighborhood so that you can provide recommendations + concierge level services and help solve on-site problems with creative solutions
  • Lead by example as a top performer to help your team achieve and maintain Placemakr standards for excellence, including employee engagement ratings, NPS scores, brand standards, consistently positive customer reviews, and more
  • Create a culture consistent with Placemakr's core values and world-class quality of service
  • Additional duties and responsibilities as assigned

Qualifications

  • You have a high school diploma and at least 2-5 years of hospitality/concierge experience.
  • You have at least one (1) year of experience as a team leader, supervisor or mentor which allows you to excel at managing all guest-facing employees during your shift.
  • You are a people person and love making other people happy. Your personality is infectious, leaving a positive lasting impression on everyone you come in contact with.
  • You are obsessed with customer service. Your life's calling is to delight the guests you serve at every turn. In your personal life, you are empathetic to the needs of others.
  • You are a stellar communicator who can effectively communicate with guests from all walks of life.
  • You are highly organized and excel at managing your time and resources proactively to knock your goals out of the park- the kind of person who keeps their desk clean and orderly and multitasks efficiently and effectively.
  • You're the kind of person that everyone is excited to be around because they feel like you're a true team player.
  • You hear and see yourself in our core values, and are excited to live by them.

Our benefits & perks

Competitive Pay, Stock Options and Generous Monthly Bonus Program starting at $500 depending on your role

Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all

Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent and only applicable to non-supervisory or managerial level positions)

Weekly Paychecks

Yearly uniform stipend

Medical, Vision & Dental Insurance with options for Flexible Spending Accounts

Paid Parental Leave

Paid Life Insurance

401k + 4% employer matching program

Paid Time Off to allow time for you to recharge

ZayZoon as an option to access your paycheck before your payday

Plus, discounts to stay at select Placemakr properties all over the US

*Property Leadership roles come with additional benefits such as cell phone reimbursement and health and wellness stipend.

Our community norms

Great people are the key to our success. From corporate team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:

We own it.

We make it better.

We treat people right.

Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.

Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at

All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you don't meet 100% of the above qualifications, we still encourage you to apply