Call Center Operator

Found in: beBee jobs US - 2 weeks ago

New York Office, United States United Talent Agency Full time

UTA seeks a full-time Call Center Operator in our New York office to support a fast-paced and dynamic office with a high volume of inbound calls.

The Call Center Operator will be responsible for fielding and transferring inbound calls to appropriate departments while providing exceptional customer service.

This role is a full-time position with benefits and will pay $22.00 per hour.

What You Will Do

  • The operator must handle and direct incoming calls and route them to the correct individual or department within the Agency or voicemail messaging system, if required
  • Handle basic questions about the business, including but not limited to hours of operation, directions etc.
  • Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
  • Help with the receptionist/front desk coverage as needed
What You Will Need

  • 3+ years experience in a phone operating, telecommunications, or customer service role
  • Ability to work and communicate professionally, verbally, and in written form with internal and external customers with exceptional telephone etiquette
  • Demonstrated customer service and problem-solving excellence
  • Self-starter; able to learn new functions quickly and accurately; anticipate departmental needs and take proactive steps to follow through with proposed solutions or alternatives
  • Remain calm under pressure and work well with various personality types
  • Extremely detail-oriented, organized, and able to multi-task in a fast-paced environment
  • Excellent verbal and written communication skills
  • Strong analytical, problem solving and multitasking skills
  • Ability to work independently, but in a fast-paced team environment
  • Highly proficient with Microsoft Office, including Microsoft Excel
  • Ability to meet deadlines and adjust to changing priorities
  • Previous experience using the phone software system Five9, but not required
What Will You Get

  • The unique and exciting opportunity to work at one of the leading global entertainment companies
  • Access to the tools, leadership, and resources you will need to create and drive a center of excellence
  • The opportunity to do the best work of your career
  • Work in an inclusive and diverse company culture
  • Competitive benefits and programs to support your well-being
UTA unites ideas, opportunities and talent.

The company represents some of the world's most iconic, barrier-breaking artists, creators and changemakers-from actors, athletes and musicians to writers, gamers and digital influencers.

One of the most influential companies in global entertainment, UTA's business spans talent representation, content production, as well as strategic advisory and marketing work with some of the world's biggest brands.

Affiliated companies include Digital Brand Architects, KLUTCH Sports Group, Curtis Brown Group, and MediaLink. UTA is headquartered in Los Angeles with offices in Atlanta, Chicago, Nashville, New York and London.

UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities

Reference:
ECNJOBID in the application

  • Call Center Specialist

    1 week ago

    New York, United States Premium Health Center Full time

    Call Center Specialist – Internal Medicine, Pediatrics & DermatologyLocation: 4510 16th Avenue, Brooklyn NY, 11204Hours: Full Time 11 AM -7 PM (Sunday-Thursday)Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatrics & Dermatology practices.Premium Health, located in the heart of...

  • Call Center Specialist

    Found in: Appcast US C2 - 1 week ago

    New York, United States Premium Health Center Full time

    Call Center Specialist – Internal Medicine, Pediatrics & DermatologyLocation: 4510 16th Avenue, Brooklyn NY, 11204Hours: Full Time 11 AM -7 PM (Sunday-Thursday)Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatrics & Dermatology practices.Premium Health, located in the heart of...

  • Call Center Specialist

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    New York, United States Premium Health Center Full time

    Call Center Specialist – Internal Medicine, Pediatrics & DermatologyLocation: 4510 16th Avenue, Brooklyn NY, 11204Hours: Full Time 11 AM -7 PM (Sunday-Thursday)Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatrics & Dermatology practices.Premium Health, located in the heart of...

  • Call Center Specialist

    1 week ago

    New York, United States Premium Health Center Full time

    Job DescriptionJob DescriptionCall Center Specialist – Internal Medicine, Pediatrics & Dermatology Location: 4510 16th Avenue, Brooklyn NY, 11204Hours: Full Time 11 AM -7 PM (Sunday-Thursday) Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatrics & Dermatology practices. Premium...

  • Call Center Manager

    Found in: Resume Library US A2 - 22 hours ago

    Perth Amboy, New Jersey, United States Jewish Renaissance Medical Center Full time

    Overview: The Jewish Renaissance Medical Center is a Federally Qualified Health Center looking to hire Full Time Manager of Patient Operations. Established in the year 2002, the JRMC has a main location in Perth Amboy, NJ as well as 7 School Based Health Centers located in Newark, NJ. Location of Position: Perth Amboy Responsibilities: Manage, direct, and...

  • Call Center Representative

    7 days ago

    New York, United States Stratford Solutions Inc. Full time

    Job DescriptionJob DescriptionJob Titile: Call Center Representative (03:00 PM to 11:00 PM) ShiftJob Types: 12 Month ContractPay: $20.00 per hourSchedule: 8 hour shifts, 5 days a week WITH Saturday and Sunday MANDATORYCall Center Representative (03:00 PM to 11:00 PM, Saturday and Sunday MANDATORY) for non-emergency services, respond to phone inquiries from...

  • Call Center Representative

    7 days ago

    New York, United States Stratford Solutions Inc. Full time

    Job DescriptionJob DescriptionJob Titile: Call Center Representative (08:00 AM to 04:00 PM) ShiftJob Types: 12 Month ContractPay: $20.00 per hourSchedule: 8 hour shifts, 5 days a week WITH Saturday and Sunday MANDATORYCall Center Representative (08:00 AM to 04:00 PM, Saturday and Sunday MANDATORY) for non-emergency services, respond to phone inquiries from...

  • Call Center Representative

    1 week ago

    New York, United States Jayestech LLC Full time

    **Duties**: - Schedule appointments, reminder calls to patients. - Book and reschedule clinic appointments. - Answer customer inquiries regarding their clinic appointments. - Must answer phones, utilize in house and pagers, make overhead announcements. - Other assignment as necessary. - Extensive phone experience and computer literate. **Skills**: - 1+...

  • Call Center Representative

    Found in: Appcast US C2 - 18 hours ago

    New York, United States CRG Full time

    Call Center Representative (Benefits) Our client, within vision services, is looking for a Call Center Representative. As a customer advocate, you will be a key player in linking the company to valued members. Day-to-day you will provide exceptional customer service by addressing concerns and inquiries related to vision benefits while ensuring a seamless...

  • Call Center Representative

    21 hours ago

    New York, United States CRG Full time

    Call Center Representative (Benefits) Our client, within vision services, is looking for a Call Center Representative. As a customer advocate, you will be a key player in linking the company to valued members. Day-to-day you will provide exceptional customer service by addressing concerns and inquiries related to vision benefits while ensuring a seamless...

  • Call Center Representative

    2 weeks ago

    New York, United States Stratford Solutions Inc. Full time

    Job DescriptionJob DescriptionCall Center RepresentativeAvailable Shift 3:00 PM to 11:00 PM Saturday and Sunday are MANDATORYJob Description: Non-emergency services, respond to phone inquiries from the public; provide customer service and information to callers; attending to large volume of calls; take complaints and service requests and forward them for...

  • Manager Call Center

    Found in: Resume Library US A2 - 1 week ago

    New Haven, Connecticut, United States Yale New Haven Health Full time

    Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for managing and coordinating all activities...

  • IVR-Call Center Engineer-FT

    1 week ago

    New York, United States Momentum Resource Solutions Full time

    Job DescriptionJob DescriptionIVR-Call Center Engineer-FT100% On-SiteLooking for a Sr. Telecom Engineer with heavy call center experience, ability to work on major/enterprise level projects to install complete phone systems from start to finish, along with very strong IVR programming experience.The Sr. telecommunication engineer designs, develops, maintains...

  • IVR-Call Center Engineer-FT

    2 weeks ago

    New York, United States Momentum Resource Solutions Full time

    Job DescriptionJob DescriptionIVR-Call Center Engineer-FT100% On-SiteLooking for a Sr. Telecom Engineer with heavy call center experience, ability to work on major/enterprise level projects to install complete phone systems from start to finish, along with very strong IVR programming experience.The Sr. telecommunication engineer designs, develops, maintains...

  • Insurance Call Center Manager

    1 week ago

    New Brunswick, United States Yuugo Full time

    Job DescriptionJob DescriptionWe are a leading provider of insurance solutions, dedicated to protecting our clients and delivering exceptional customer service. We are currently seeking an experienced Insurance Call Center Manager to lead our team and ensure our policyholders receive the highest level of support.Responsibilities:- Manage day-to-day...

  • Insurance Call Center Manager

    14 hours ago

    New Brunswick, United States Yuugo Full time

    Job DescriptionJob DescriptionWe are a leading provider of insurance solutions, dedicated to protecting our clients and delivering exceptional customer service. We are currently seeking an experienced Insurance Call Center Manager to lead our team and ensure our policyholders receive the highest level of support.Responsibilities:- Manage day-to-day...

  • Front Desk/Call Center for Medical Office

    1 week ago

    New York, United States ODA Primary Health Care Network Full time

    Job DescriptionJob DescriptionODA Primary Health Care Network is looking for Front Desk/Call Center representatives, multiple positions available. Positions on site at 779 East New York Avenue Brooklyn, NY 11203The Front Desk/Call Center representative assists patients with their appointments, insurance, and other health care services. They also consult with...

  • Call Center Intake Coordinator

    14 hours ago

    New York, United States SpineCare Of NY Full time

    Prestigious Spine Surgery Practice on the Upper East Side is looking to hire all-star administrative professional. Answers inbound calls in a fast paced environment. Acts as the first point of contact for patients needing assistance. Creates and updates patient record, triages calls, sends messages to appropriate team members or schedules based on the...

  • Bilingual (Spanish Speaking) Call Center Representative

    1 week ago

    New York, United States Stratford Solutions Inc. Full time

    Job DescriptionJob DescriptionBilingual (Spanish Speaking) Call Center RepresentativeAvailable Shift 3:00 PM to 11:00 PM Saturday and Sunday are MANDATORYJob Description: Non-emergency services, respond to phone inquiries from the public; provide customer service and information to callers; attending to large volume of calls; take complaints and service...

  • Network Operations Center Technician

    7 days ago

    New York, United States Hamilton Barnes Full time

    Are you interested in working for a rapidly growing ISP? The ideal candidate will be eager to get their hands dirty within the Operations working with: A Multi-Vendor Setting A variety of both Residental and Business Customers Responsibilities Provide escalation support to the Network Operations Center (NOC), resolving network and service issues. Investigate...