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Technical Director Operations
3 months ago
Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.
Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.
This year, and for 24 years, we've been named one of Fortune's 100 Best Companies to Work For, based on employee feedback. We've also been recognized as one of America's Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.
But really, the reason we're excited to come to work is the people.
Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it's like to be in their shoes. Many of us have been patients here and have had family members as patients here. We're committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we're all in.
Description:Manages Leaders performing technical operations for server/storage, data center, database, desktop support, helpdesk, and the virtual desktop development. the Technical Director will provide strategic leadership and direction for all aspects of the enterprise's data center, server infrastructure, services, virtual environments 9including virtual desktops) and database management, The role is pivotal in ensuring the availability, reliability and security of critical technology systems that support the organization's clinical, administrative, and operational functions. The position requires hybrid work arrangement, balancing remote work with necessary onsite presence to effectively manage and support the IT operations, Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
Qualifications:Bachelors Degree.
At least 15 years' experience in a role leading a technology team, with project management skills, tools and processes. Experience interfacing with, and presenting, to Senior Leaders/Executives. Experience developing metrics & KPI's. Experience leading cross-functional teams (including those that may not be direct reports). Experience coaching/mentoring less experienced employees. Prefer experience with Management Information Systems, Training Program Management, Process Management and experience working with organizational change initiatives, or implementation of enterprise level processes.
Min required experience: 10yrs
EOE
