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Parking Operations Coordinator

4 months ago

Detroit, Michigan, United States teamworkonline Full time

Job Summary:

The Parking Operations Coordinator is responsible for performing clerical tasks for the department. Duties include but not limited to, data entry, composing routine correspondence and answering all incoming calls.

Key Responsibilities:

  • Manage the Corporate Parking and Park District Billings
  • Manage Parkit accounts including cancellations, changes to vehicles, replacement badges, cancelling accounts, just to name a few.
  • Manage monthly parkers including monthly billing, distributing monthly QR Codes and pin codes.
  • Manage all internal companies/department colleagues, making sure all additions/terminations are updated in the Flash software.
  • Work directly with Accounting Department regarding changes needed with accounts in Flash software.
  • Create purchase orders and requisitions to procure necessary operating items.
  • Manage Pin/QR codes for other external venues such as Colony Club, Masonic Temple and AEG for upcoming events.
  • Manage new badge accounts for retail tenants with ODM.
  • Assist managers with lot rentals for private use.
  • Work closely with Qualtrics System and Dash Marketing. Follow up on complaints, requests and questions when necessary.
  • Provide prompt and courteous response to tenant requests within established guidelines and standards.
  • Maintain ethical, professional and courteous relations with contractors and tenants.
  • Communicate and work effectively with officers, senior contacts and employees within client organizations, and business associates.
  • Maintain all business contact information.
  • Create graphs, charts, and other complex documents.
  • Assist with communications and coordination of response activity during emergencies if deemed reasonable and prudent, and as trained by supervisor.
  • Complete other duties as assigned by supervisor.

Required Knowledge, Skills and Abilities:

  • Bachelor's Degree in Business Administration or a closely related field with two years office experience or
  • Six or more years of administrative office experience working in a large organizational environment.
  • Proficient in Microsoft Office, Word, Excel and Power Point.
  • Excellent phone etiquette and professional demeanor.
  • Ability to work flexible hours including game events, nights, and weekends.
  • Must be able to work well and communicate effectively with others.
  • Excellent communication and organization skills


Preferred Knowledge, Skills and Abilities:

  • Two (2) years of relevant work experience in parking operations.
  • Demonstrated executive administrative skills.
  • Prior office management experience a plus


Working Conditions:

  • Works in a normal office environment where there is no physical discomfort due to temperature, dust and the like.
  • Works in an open area where there are frequent interruptions and distractions due to noise, traffic, etc.
  • May be required to travel on occasion.

All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Development Parking.


Olympia Development Parking is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.


The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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