PT IT Support Technician
2 months ago
Employment type:
Full-Time
Position type:
Permanent (12-month)
Start date:
August 2024
Reports to:
Director of Information Technology
Lincoln School, founded in 1884, is an independent K-12 Quaker girls' school in Providence, Rhode Island. We also offer a coed program from six weeks through Pre-Kindergarten. We are currently seeking a highly skilled and motivated IT Support Technician to join our team beginning in August 2024.
The ideal candidate will have a passion for technology and excellent problem-solving skills. As a part-time IT Support Technician, you will be responsible for providing technical assistance and support to our Faculty and Staff, ensuring their IT systems and infrastructure operate effectively. You will work in collaboration with the Director of IT to maintain and upgrade the network infrastructure as needed. Lincoln School values working with a diverse faculty and staff and seeks applications from individuals who share our commitment to educating girls to fearlessly embrace the opportunities and responsibilities of full citizenship in a complex world.
Responsibilities include but are not limited to:
- Provide technical support to Faculty and Staff via phone, email, or in person
- Troubleshoot hardware, software, and network issues
- Install, configure, and maintain computer systems and software
- Diagnose and resolve technical hardware and software issues
- Set up and configure new computers, printers, and other peripherals
- Perform system upgrades and updates as required
- Ensure data security and privacy by implementing appropriate measures
- Document all support activities and solutions for future reference
- Collaborate with other IT team members to resolve complex issues
- Assist with IT projects and initiatives as needed Requirements:
- Proven experience as an IT Support Technician or similar role
- Proficiency in Windows and Mac operating systems
- Strong knowledge of computer hardware, software, and networking
- Excellent troubleshooting and problem-solving skills
- Ability to work independently and prioritize tasks effectively
- Excellent communication and interpersonal skills
- Customer-focused attitude with a commitment to delivering exceptional service
- Flexibility to work evenings or weekends as needed
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) is a plus How to Apply:
Interested candidates should send a cover letter and resume to . Please list the position title in the subject heading.
Once we have reviewed and discussed the applications received, we will be in touch with select candidates to schedule interviews.
More information about Lincoln School can be found on our website at .
Lincoln School is an Equal Opportunity/Affirmative Action Employer. Members of groups historically underrepresented in independent schools are strongly encouraged to apply.
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