Enterprise Pre-Sales Systems Engineer

1 month ago

Minneapolis, Minnesota, United States Apple Full time
Summary

Posted: Jul 26, 2024

Weekly Hours:
40

Role Number:


Home Office:
Yes

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it Our technical sales team, is in many ways, the face of Apple to our largest customers. Our Enterprise customers need to know that with their significant investments in our technologies, everything's going to work as promised. We are the ones who make believers out of them. We solve technical and business problems to ensure success for both Apple and its customers. We provide technical sales consulting with a goal of transforming the way people work. This is a field role that requires the candidate to be based or willing to relocate to the listed city and state. 25% - 50% domestic travel.

Description

We are trusted advisors on the Apple ecosystem, working multi-functionally to drive business transformation and Apple platform adoption. We deeply understand our customers' business and technical ambitions. We help remove technical barriers and friction points, and enhance customer readiness for our platform. We create new standard methodologies and share them. Apple doesn't cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day. You are a trusted advisor who does what you say you'll do - and always does what's best for Apple. The ideal Enterprise Systems Engineer brings unmatched expertise and delivers a variety of Apple planning, architecture, and sustaining activities such as: Software update management and patch distribution Hardware lifecycle testing, validation, and change control Consulting on Device management policy design, testing, and implementation Security systems architecture, zero trust implementation, and compliance Cloud based Identity Integration (Okta, MSFT Entra, Google) Drive Apple Pilots and POCs Keeping up with emerging technologies, such as AI and Machine Learning Understanding how Apple products integrate Into heterogeneous technical environments Understanding of 3rd party hardware and software partners that integrate with Apple Products A multifaceted presenter who can effectively convey product and technical information in a relatable way to executive and technical audiences alike
  • Candidates will have deep technical backgrounds and be able to explain complex problems in simplified terms, tailored to their audience, at all levels of the business.
  • You have experience advising on technical business transformation solutions for large enterprises or at least 5 years of experience in a consultative pre-sales engineering role.
  • Adeptly articulate the benefits of modern deployment methods to your customers and describe the nuances of deploying and managing the Apple platform in large organizations. You are familiar with the features and capabilities of top 3rd party management vendors and are able to demonstrate recommended deployment workflows using MDM and Apple Business Manager for device enrollment, configuration and app distribution
  • Track record of advising on technical business transformation solutions for large enterprises or validated experience in a consultative pre-sales engineering role.
  • Ability to articulate Apple's position on Security and Privacy and realize the benefits of security that is built in, not bolted on.
  • Ability to communicate and collaborate effectively at all organizational levels.
  • Exemplary human skills are needed; the successful candidate must excel in written communication and possess excellent video-based and in-person support skills.
  • Able to see what's ahead and identify trends that will be necessary for growth within our customers environment.
Preferred Qualifications
  • Deep familiarity with 3rd party infrastructure products and services from Apple, Jamf, Microsoft, Google, Cisco, Druva, Mosyle, and similar
  • Experience with evaluating sophisticated IT enterprise environments (Deployment, Security, SSO, Zero Trust).
  • Comprehensive understanding of network services and protocols such as TCP/IP, BGP, DMVPN, IPSEC. Expert level understanding and practical knowledge of network design for large scale WAN environments demonstrating cellular connectivity
  • Familiarity with Apple's App development tools and the advantages they bring to large organizations demonstrating mobility for business transformation. Confidently explain the advantages of deploying platform specific apps for business and can appropriately guide customers through the best route to development (build/buy/partner) for a given use case
  • Experience in Python scripting, Generative AI with Large Language Models, and cyber security
Education & Experience

Bachelor's degree or equivalent experience

Additional Requirements

More
  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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