Volunteer - Reception and Intake Coordinator
2 months ago
The Receptionist and Intake Coordinator Volunteer at Loving Arms Cancer Outreach will play a crucial role in creating a welcoming environment for our clients and visitors. This position involves managing front desk operations, assisting with client intake procedures, and providing administrative support to ensure the smooth operation of our outreach programs.
Key Responsibilities:
- Greet clients, visitors, and staff warmly and professionally.
- Answer and direct phone calls, taking messages when necessary.
Provide general information about Loving Arms Cancer Outreach services and programs.
Assist clients in completing intake forms and paperwork accurately.
Enter client information into the database, ensuring confidentiality and accuracy.
- Schedule appointments and follow up with clients as needed.
Assist with data entry, filing, and other clerical tasks as assigned.
- Support the coordination of events and outreach programs as needed.
Qualifications:
- Excellent interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality and professionalism.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment. SalesForce experience desired but not required.
- Compassionate, empathetic, and patient demeanor, with a genuine desire to support individuals affected by cancer.
Training and Support:
- Volunteers will receive an orientation and training specific to the duties of the role.
- Ongoing support and supervision from the Volunteer Coordinator/Office Manager.
Commitment:
- Minimum commitment of 1 day a week at 4 hours minimum.
- Flexible scheduling is available to accommodate volunteer availability.
Benefits:
- Gain valuable experience in a nonprofit and healthcare setting.
- Opportunity to make a meaningful impact in the lives of individuals affected by cancer.
- Build skills in administration, customer service, and client support.
- Receive recognition and appreciation for your contributions to the organization.
Join Loving Arms Cancer Outreach and help us provide compassionate support to those in need. Your contribution as a Receptionist and Intake Coordinator Volunteer will make a significant difference in our community.
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