Customer Care Specialist
2 weeks ago
Department:
Reception Team
Employment Type:
Full Time
Location:
Marietta, Georgia
Compensation:
$18.00 / hour
Overview:
This role is integral to our reception team, dedicated to delivering outstanding service to our clients and visitors. We prioritize creating a welcoming atmosphere in veterinary care while fostering a collaborative and enjoyable work environment.
Our mission is to surpass client expectations and provide exceptional service alongside personalized veterinary care.
Key Responsibilities:
- Deliver friendly and high-quality customer service to both patients and clients.
- Process payments efficiently and accurately.
- Manage phone calls, schedule appointments, and gather essential medical histories.
- Verify the status of patient immunizations and tests.
- Coordinate with veterinary staff regarding patient arrivals and necessary treatments.
- Assist in filling prescriptions and requests as directed by a veterinarian.
- Input data accurately into our computer systems.
Please note that this list is not exhaustive; additional tasks may be assigned as policies evolve.
Preferred Qualifications:
- High school diploma or equivalent.
- Availability on weekends as required.
- Ability to lift 30-50 pounds.
Benefits:
- Paid time off.
- Health insurance.
- Dental and vision insurance.
- Employee discounts.
- Flexible scheduling options.
- 401K plan with company matching.
- Opportunities for training and career advancement.
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