Director of Residences

1 month ago

New York, New York, United States Waldorf Astoria New York Full time

After undergoing a transformative restoration, the Waldorf Astoria New York is poised to reignite its legendary allure with an unparalleled blend of timeless elegance and modern sophistication. As the epitome of effortless luxury living in the heart of Manhattan, our prestigious residences offer an exclusive lifestyle enriched with bespoke amenities. We are seeking a visionary Director of Residences to lead this new era of opulence, embodying the dynamic spirit of New York City while curating unforgettable experiences for our distinguished residents.

What will I be doing?

As Director of Residences, you are responsible for the overall operation of the Waldorf Astoria Residences New York which is the private residential component of the property. The Director of Residences will drive the delivery of a luxury residential experience as well as residents and team member satisfaction. You will be responsible for implementing and overseeing the daily quality process as well as consulting with owners and corporate offices, as required.

As a Director of Residences, specifically you will be responsible for performing the following tasks to the highest standards:

Leadership

Establish and execute an annual residential operations plan to include hospitality services (standard and requested), risk management, preventive maintenance and ongoing regular maintenance plans for the property in compliance with the brand standards Educate property team on residential updates, priorities and programs Ensure all Hilton policies, procedures, and brand standards are implemented and carried out Mentor, lead, and develop team members, including training programs to produce in-depth qualified personnel, to ensure continuity of management, and prepare for succession/vacancies as well as for future residential managerial roles Complete performance reviews for all residential personnel including management, according to established performance standards Direct and supervise all team members in carrying out their operating responsibilities, coordinating efforts and establishing priorities where necessary Represent the interests of the residents, and residential employees in a fair, impartial and equitable mannerServices & Operational Management Implement and consistently execute hospitable residential service and product quality standards in accordance with the brand Convey clear instructions, leadership and guidance to the residential team with the intent to achieve homeowner's satisfaction at the highest level Personally meet and interact with owners, review all owner comments/resident satisfaction survey results and follow up on any owner service issues or needs Respond appropriately in the event of any residential emergency or safety situation complying with applicable laws ensuring homeowner and team safety Develop and maintain working relationships with the hotel team and residents

HOA Management

Manage, schedule, and conduct meetings with the HOA Board of Directors, lead HOA budgeting as well as the quarterly, annual, and special meetings Maintain an understanding of all laws and governing documents (by-laws, declaration, rules and regulations, services and access agreements, etc.) pertaining to the operation of the residential entities Share and explain all rules and regulations to homeowners and assist them regarding their entitlements as it relates to their ownership

Financial Management

Monitor and review the monthly profit and loss statement of each entity, analyze the results and take action when necessary Lead residential budgeting process and annual meetings in accordance with the governing documents and laws Manage expenses in accordance with the budget Control all capital and reserve fund expenditures and ensure the proper guidelines are adhered to and projects are completed on a timely basis Comprehend and present allocation methods, budget process and financial reports, with the assistance of the Director of Finance Make suggestions for improvements in overall operations with an emphasis on increasing owner satisfaction, revenue and reducing costs Manage all purchasing, procurement and third-party contracts on behalf of the residences

Asset Management

Conduct regular inspections of exclusive and common area residential spaces, make recommendations for improvements, address deficiencies Prepare and execute capital expenditure plan/reserve study plan Actively participate in all appropriate property committees (e.g., environmental impact program, safety committees, etc.) Ensure the residential facilities/common areas are well maintained (including preventive maintenance and cleaning) in partnership with the Director of Housekeeping and Director Property Operations.

Sincerely Elegant Service

As an iconic brand of luxury hotels and resorts, our anticipatory, personalized, and bespoke service extends to our Resident guests. Director of Residences is responsible for all touch-points of the Waldorf Astoria Experience for Resident guests. The luxury mixed-use space is unique in its location and will require a specific skill-set of passion, dedicated luxury experience and a willingness to create unforgettable moments for guests and team members alike.Requirements
What are we looking for?Basic Qualifications: 5 years of upscale/luxury property management, director of residences or equivalent Responsible for managing a minimum of $10M annual budget Strong financial acumen in residential management

Minimum Qualifications:

Strong leadership, collaboration and team building skills Association Management Accreditation Flexible work hours to meet the demands of a 24-hour operation

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to your pay when you need it through DailyPay Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Available benefits may vary depending upon property-specific terms and conditions of employment.

We offer a compensation package inclusive of a base salary ranging between $180,000.00 and $190, The annual salary range is based on applicable and specialized experience.

Source: Hospitality Online

  • residency program director

    3 months ago

    New York, New York, United States Northwell Health Physician Partners Full time

    Northwell Health s Department of Behavioral Health is seeking a BC Psychiatrist to lead Lenox Hill Hospital s Residency Training Program located in Manhattan, New York. We are seeking applicants with outstanding clinical and managerial skills and at least three (3) years experience in psychiatry residency education. The ideal candidate will provide oversight...

  • Wound Care Specialist

    5 days ago

    New York, New York, United States Medical Director Services PC Full time

    Medical Director Services PC is seeking to employ several Physicians (MD) / Wound Care Nurse Practitioners (NP) / Physician Assistants (PA) to provide care in skilled nursing facilities.We offer a competitive salary based on experience.Opportunities for professional advancement are available.Key Responsibilities:Oversee the treatment of all open wounds...

  • Residence Hall Coordinator

    1 month ago

    New York, New York, United States University of Delaware Full time

    Residence Hall CoordinatorJob no: 501063College / VP Area: Vice President for Student LifeWork type: StaffLocation: NewarkCategories: Student Affairs & Services, Full TimePAY GRADE: 29ECONTEXT OF THE JOB:Residence Life & Housing (RLH) leads the development of the strong residential character of the University of Delaware campus and provides a common core...

  • Wound Care Medical Specialist

    1 week ago

    New York, New York, United States Medical Director Services PC Full time

    Position Overview:Medical Director Services PC is seeking to employ several Physicians (MD), Wound Care Nurse Practitioners (NP), and Physician Assistants (PA) to provide care in our skilled nursing facilities.Compensation: Competitive salary based on experience.Growth Opportunities: Exceptional potential for professional advancement.Key...

  • Wound Care Specialist

    1 week ago

    New York, New York, United States Medical Director Services PC Full time

    Position Overview:Medical Director Services PC is seeking to recruit several Physicians (MD), Wound Care Nurse Practitioners (NP), and Physician Assistants (PA) to provide care in our skilled nursing facilities.Compensation: Competitive salary based on experience.Growth Opportunities: Exceptional potential for professional advancement.Key...

  • Resident Operations Director

    2 days ago

    New York, New York, United States Zeta Charter Schools Full time

    About the RoleZeta Charter Schools is seeking a highly skilled and experienced Resident Operations Director to join our team. As a Resident Operations Director, you will be responsible for leading the operations of a Zeta school and contributing to the development of our operations systems.Key ResponsibilitiesLead the operations of a Zeta school, including...

  • Program Director, Internal Medicine-Pediatric Residency Program

    4 weeks ago

    New York, New York, United States Mount Sinai Health System Full time

    The Icahn School of Medicine at Mount Sinai is recruiting for a Program Director for the Combined Internal Medicine-Pediatric Residency Program at The Mount Sinai Hospital.The combined Internal Medicine and Pediatrics Residency at The Icahn School of Medicine at Mount Sinai is dedicated to reducing inequities in marginalized and oppressed populations by...

  • Associate Director

    2 days ago

    New York, New York, United States City of New York Full time

    Job SummaryThe City of New York is seeking a highly skilled and experienced professional to fill the role of Associate Director/Deputy Director in the Mayor's Office of Management and Budget (OMB). This position will play a critical role in providing fiscal management and oversight for the City's health and social services agencies.Key ResponsibilitiesFiscal...

  • Operations Leadership Resident

    1 week ago

    New York, New York, United States Zeta Charter Schools Full time

    Ignite Your Career Passion Are you eager to create a significant impact? At Zeta Charter Schools, we strive for an extraordinary blend of academic excellence and social-emotional growth for our students. We are committed to ensuring that every child receives a premier education while nurturing a lifelong love for learning. Our mission is to transform the...

  • Executive Director, Office of Community Mental Health

    2 days ago

    New York, New York, United States DEPT OF HEALTHMENTAL HYGIENE Full time

    Job SummaryThe Department of Health/Mental Hygiene is seeking a highly skilled and experienced Chief of Staff to oversee the operational efficiency and effectiveness of the Office of Community Mental Health. The successful candidate will report to the Executive Director and will be a key member of the Office's executive leadership team.Key...

  • Residence Hall Director

    2 days ago

    New Rochelle, New York, United States IONA UNIVERSITY Full time

    About the RoleThe Residence Hall Director is a key member of the Iona University community, responsible for creating a comfortable, safe, and supportive living environment for approximately 1,500 students. This is a full-time, live-in position that requires a 12-month commitment.Key ResponsibilitiesProgram Development and Implementation: Design and implement...

  • Resident Intake Coordinator

    5 days ago

    New York, New York, United States Services for the UnderServed Full time

    Position SummaryROLE SCOPE:The Resident Intake Coordinator plays a crucial role in managing and overseeing all processes related to the intake of potential residents, as well as addressing inquiries related to the Single Point of Access (SPA).KEY RESPONSIBILITIES:Organize and maintain documents and reference materials efficientlyOversee, evaluate, and...

  • Assistant Director of Nursing

    1 month ago

    New York, New York, United States Northern Manhattan Rehab and Nursing Center Full time

    Job Title:ADONPOSITION DESCRIPTION:Responsible for supporting and carrying out the administration and management of Nursing Services to residents following orders of the physicians and the total needs of the residentsIn partnership with the Director of Nursing, is responsible for the 24-hour supervision of Nursing Services and directs the Nursing Department...

  • Memory Care Director

    2 months ago

    New York, New York, United States Coterie Senior Living Full time

    ResponsibilitiesThe Memory Care Director ensures that the Atria philosophy is implemented and practiced within the Memory Care neighborhood of the community. Support Memory Care ResidentsMaintain a joyful environment for residents with dementia.Develop, create, plan, organize and lead the daily programs for the Memory Care neighborhood including all required...

  • Deputy Director for Emergency Response and Resilience

    2 days ago

    New York, New York, United States City of New York Full time

    About the RoleThe City of New York is seeking a highly skilled and experienced Deputy Director for Emergency Response and Resilience to join our team. As a key member of our Asset & Capital Management (A&CM) Division, you will play a critical role in leading our emergency management program and ensuring the safety and well-being of our residents and...

  • Residence Hall Director

    2 days ago

    New Rochelle, New York, United States IONA UNIVERSITY Full time

    About the RoleThe Residence Hall Director is a key member of the Iona University community, responsible for creating a comfortable, safe, and supportive living environment for approximately 1,500 students. This is a full-time, live-in position that requires a 12-month commitment.Key ResponsibilitiesProgram Development and Implementation: Design and implement...

  • Nursing Director RN

    1 month ago

    New York, New York, United States Sunrise Senior Living Full time

    Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.COMMUNITY NAMESunrise at Mill BasinJob ID JOB OVERVIEWThe Resident Care Director (RCD)/Nursing Director RN serves as the...

  • Family Medicine Residency Faculty Physician

    4 weeks ago

    New York, New York, United States Northwell Health Physician Partners Full time

    Northwell Health and the Department of Family Medicine is seeking a Board Certified/Board Eligible Family Medicine Residency Faculty Physician to join our team at the Family Medicine Residency Program at Plainview Hospital. Among other responsibilities, the Faculty Physician will assist the Program Director and Associate Program Director in the educational...

  • Area Director of Nursing

    3 weeks ago

    New York, New York, United States Sunrise Senior Living Full time

    OverviewSunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what's right for the resident. For me, that's a big breath of fresh air.- Sunrise LeaderAt Sunrise, our Senior Resident Care Director (Sr. RCD) is responsible for providing overall...

  • Director of Emergency Management and Operations

    2 days ago

    New York, New York, United States City of New York Full time

    Job SummaryThe City of New York is seeking a highly skilled and experienced Deputy Director for Emergency Response and Resilience to join our team. As a key member of our Asset & Capital Management (A&CM) Division, you will play a critical role in planning, coordinating, and implementing emergency responses on behalf of the New York City Housing Authority...