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Lead, S&O

4 months ago


Chicago, Illinois, United States Enova Full time

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

As a Strategy & Operations Lead, you will directly support one of Enova's core P&Ls and tackle projects that ensure Enova is operating at peak performance, continuously improving, and creating world class products and experiences for our customers. Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as new product launches. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single individual has the autonomy to make a meaningful impact. That means you can make your mark.

Responsibilities:

  • Manage initiatives that focus on portfolio management, processes improvements and customer experience enhancements.
  • Identify new projects and tactics to create positive business outcomes, lead ongoing process improvements, and support efforts ensuring seamless day to day business operations.
  • Build and cultivate relationships with cross-functional teams within the organization.
  • Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
  • Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and drive bottom line results.
  • Run ad hoc projects that are often data intensive and require demonstrated experience with data driven decision making.

Requirements:

  • Bachelor's degree in Engineering, Business, or Finance. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
  • 2+ years of management experience preferred
  • 6-9 years of tangible work experience dealing with business operations, management consulting or data analytics.
  • Demonstrate strong analytical thinking through excellent written and oral communication skills.
  • Skilled in negotiating, influencing, analytical thinking, leading others, and executing projects from inception to completion.

#BI-Hybrid #LI-Hybrid


Benefits & Perks:

  • Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day...Plus so much more

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered ColossusTMplatform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.

Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.