Central Control Operator

2 months ago

San Francisco, California, United States Alstom Full time

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.

SALARY:

$40.42/hour - $41.63/hour

SUMMARY:

Under the general direction of the Operations Supervisor, the Operator will be responsible for supporting the operations and maintenance of the Automated People Mover. This position is responsible for the day-to-day support of customer service through effective communications, maintenance of balanced headways, buildup and reduction of trains for revenue service; effective utilization of emergency and failure management strategies; support of maintenance through efficient implementation of the Rulebook and Operating Procedures and clearances; and any other support which affects or could affect customer service.

DUTIES AND RESPONSIBILITIES:

  • Central Control -- Control center operations, dispatch terminal, communication interface panels, and process control systems.
  • Interact with the Automatic Train Control (ATC) system, manage the assembly of rail vehicle consists, and ensure that the scheduled trains are correctly configured and available for movement into customer service.
  • Interact with ATC, Automatic Train Protection (ATP), and communication systems. Implement and/or coordinate contingency plans that include the necessary strategies as defined by the supervisor during service disruptions and emergencies to minimize delays and inconvenience to the customer.
  • Responsible for the power configuration through interaction with the Power Distribution System for regular service, maintenance, and emergency activities.
  • Works within defined policies and procedures regarding both routine and emergency operations.
  • Interact with the communications and CCTV systems, monitor platforms, stations, intrusion alarms, customer activity, and any other system that affects customer service.
  • Works variable hours and shifts as needed for coverage.
  • Performs other duties as assigned or required.
  • Assist in continuous improvement programs on periodic inspections and schedules to reduce out-of-service time.
  • Participate in safety awareness programs, periodic training, and other safety-related activities.
  • Know and utilize safe work practices and ensure that others working in the area are also working safely.
  • Valid Driver's License

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  • Proficient in English
  • High school diploma or equivalent
  • Valid Class C Driver's License
  • Practical computer skills working with multiple screens, data entry, and report retrieval.
  • Ability to communicate effectively both orally and in writing.
  • Proficient in the use of MS Office and computer
  • Ability to pass replacement testing (physical, drug, and alcohol)
  • Proficient in English and excellent communication/radio skills
  • Problem-solving capacity
  • Self-motivated
  • Attention to detail
  • Ability to work independently
  • Desire to learn
  • Effective, professional interpersonal skills
  • Strong team player
  • Ability to follow written and verbal instructions effectively
  • Ability to follow procedures and safe work practices
  • Ability to document work on written forms and/or computerized forms.
  • Ability to operate effectively in a fast-paced environment.
  • Ability to establish and maintain effective working relationships with co-workers and operate independently as well as part of a team

Additional Preferred Qualification

  • Associate degree (A.S.) in a related mechanical or technical discipline and/or Vocational Training/Certification in a related discipline (Previous work experience may be recognized in lieu of formal education)
  • Ability to use various computer applications for reports, shift communications, inventory control, etc.
  • Able to communicate in multiple languages.

WORK ENVIRONMENT:

The work environment characteristics described here represent those an employee encounters while performing the job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, extreme cold, extreme heat, and electrical shock and vibration risk. The noise level in the work environment is usually moderate to loud. Employees may be required to work in a train yard with live rails. The employee is frequently required to walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand, sit, climb or balance, stoop, kneel, crouch, crawl, talk, or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility. That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

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