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Lead Product Manager, Listings Management
5 months ago
Here's what that would mean for you in the Lead Product Manager, Listings Management & SEO role.
Care: Empathy for others - our internal stakeholders, customers, members, and patients.Driven: Ability to think through complex problems, and break them down into milestones and small chunks that your team can complete in short iterations.
Respect: Effective communicator who can express ideas and quarterback a plan to team members and cross-functional teams.
Accountable: Achieve agreed-upon, measurable results for our listings management business. Examples include revenue targets, customer adoption metrics, and user outcomes.
What you will do in a Lead Product Manager role at Kyruus Health:
- Lead the vision for our Listings Management & SEO product with a focus on the Health System and Health Plan customers that utilize Kyruus Health's care access platform for consumers. This product suite facilitates the seamless creation and integration of customers' listings across a vast digital ecosystem, and allows patients to seamlessly browse for care in ways that are most familiar to them (e.g. Google search).
- Be the driving force behind the strategy to determine which investments will yield the highest ROI in terms of net new revenue and getting more patients access to the care they deserve; work directly with the executive team, sales, customer service, marketing, design, and engineering leadership.
- Produce a roadmap to reach your vision by working with engineers, designers, and product marketers to define high-level priorities and user stories. Participate in Agile sprint ceremonies to reinforce top priorities, and drive your team towards measurable progress against the roadmap.
- Define, monitor, and analyze KPIs to drive investments in new initiatives and features including net new revenue, revenue retention, listings under management, increasing organic traffic to customer sites, keyword expansion, and broadening traffic sources.
- Be the subject matter expert related to listings management, organic search, traffic sources, landing pages, and campaign tracking within the Product Team and the wider Kyruus Health organization.
- Champion the process of continually feeding insights from our data, market research, customers, patients, and internal stakeholders back into the business and development processes.
- Assess key technology, business, and partnership opportunities that will help us reach our goals faster. Translate business needs into functional user stories with clear and concise acceptance criteria, groom the product backlog, and keep the squad on track.
- Maintain a keen awareness of our competitive landscape in the marketplace, and consumer trends that we can leverage to consistently expand our total addressable market.
- Create artifacts that serve both internal and external audiences including case studies, training materials, release notes, and customer-facing documentation.
- Develop relationships with customers that build our understanding of their needs and new problems that we can solve on their behalf.
- Use strong technical skills to work closely with the Engineering team. Function as a SME onthe technical aspects of your product, while still being able to distill deeply technicalconcepts for non-technical audiences.
- Report to the Senior Director, Product in the Product Management Department within the Product Management Division.
How You Can Grow
Kyruus Health will bring you through an onboarding process that is both structured and self-guided, designed to enable connection and productivity as you learn more about our company, functions and products. Additionally, we have a culture of feedback, inclusive of our performance review process that provides you with the coaching, resources and opportunities to help you learn and grow with us.Kyruunauts in the Lead Product Manager role can move in a more linear career path to a Principal Product Manager position. From there, you may explore a management position within the Product Management vertical.Kyruus Health also loves to see an internal transfer. If a linear career path is not what you're looking for, you can work with your manager and HR to explore lateral moves to other parts of the organization as you continue to grow with us.What you will bring:
- 10+ years in a Product Management role at a software company, and experience with developing and implementing a "top of the funnel" growth strategy that led to measurable results. You are passionate about listings management and organic search, full of new ideas, and understand how to translate market needs into product enhancements.
- A track record of growing rankings, traffic, and revenue through listings management and SEO experimentation.
- Experience working in a highly influential, business critical role that requires close collaboration and partnership with a wide variety of stakeholders.
- The proven ability to lead the vision and roadmap for a complex and evolving product suite.
- Experience with using both quantitative and qualitative insights to drive problem identification, alignment, your roadmap, and quarterly prioritization.
- Past examples of collaborating with technology leaders across business units and vendors tosupport the integrated delivery of products.
- The ability to provide superior service to internal and external stakeholders via regular updates, product documentation, training, and support activities.
