Healthcare Customer Service Representative

1 month ago


Topeka, Kansas, United States Gainwell Technologies LLC Full time

Join a dynamic team at Gainwell, where your contributions are valued in a culture that prioritizes flexibility, learning, and career development.

As a Healthcare Customer Service Representative in Topeka, KS, you will assist clients in improving the health and well-being of their community.

Embrace the opportunity to work with a team dedicated to innovative solutions in healthcare.

Here are the responsibilities for this role:

  • Provide efficient and friendly customer service, addressing concerns related to claims, eligibility, and more.
  • Respond promptly to customer inquiries and offer comprehensive support.
  • Assist callers with technical issues and guide them through portal navigation.
  • Document calls thoroughly and accurately.
  • Collaborate professionally with team members and customers while meeting targets.

The ideal candidate will have:

  • High school diploma or G.E.D.
  • Two or more years of inbound telephone customer service experience.
  • Proficiency in computer applications and problemsolving skills.
  • Strong time management and communication abilities.
  • Background in the healthcare industry preferred. Expectations for this role include working in an office environment initially and may transition to remote work as needed. Candidates must be residents of Kansas, within 20 miles of Topeka, and available for an 8hour shift Monday through Friday. Embrace a fastpaced, evolving industry with Gainwell. The salary range for this position is competitive and includes benefits such as vacation policy, 401(k) match, health benefits, and educational assistance. Join Gainwell's team to contribute to a company that prioritizes collaboration, innovation, and inclusion. Gainwell Technologies is committed to diversity and being an Equal Opportunity Employer. Celebrate diversity and grow your career with us.


  • Topeka, Kansas, United States Elevance Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Elevance Health. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our customers, providing timely and accurate information, and resolving complex issues in a professional and...


  • Topeka, Kansas, United States Conduent State Healthcare, LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Conduent State Healthcare, LLC. As a Customer Service Representative, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide high-quality customer service and support to clients...


  • Topeka, Kansas, United States Elevance Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Care Representative to join our team at Elevance Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our members, addressing their inquiries, and resolving their issues in a timely and professional manner.Key...


  • Topeka, Kansas, United States Elevance Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Elevance Health. As a key member of our customer care team, you will play a vital role in delivering exceptional service to our members, providing support and guidance to help them navigate the healthcare system.Key ResponsibilitiesProvide...


  • Topeka, Kansas, United States Elevance Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Care Representative to join our team at Elevance Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our members, addressing their inquiries, and resolving their issues in a timely and professional manner.Key...


  • Topeka, Kansas, United States Lloyds Bank plc Full time

    Position Title:Customer Support RepresentativeSalary:£23,500Location:Stafford and surrounding areasHours:35 hours per week, including some SaturdaysWorking Pattern:Full-timeAbout the Role:In this full-time branch-based role, you will be instrumental in enhancing customer experiences and contributing to the success of our community-focused banking services....


  • Topeka, Kansas, United States Oak View Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Oak View Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests while working in a fast-paced concession stand environment.Key ResponsibilitiesCash Handling: Conduct cash...


  • Topeka, Kansas, United States Tradepost Entertainment Full time

    We are seeking a skilled Customer Service Representative to join our team at Tradepost Entertainment. As the first point of contact for our customers, we need someone who is friendly and knowledgeable about our entertainment media products.Responsibilities include:Managing online communication channels to assist customers with product information, ordering,...


  • Topeka, Kansas, United States Capfed Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Capfed. As a key member of our Retail Operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide accurate and efficient financial transactions to customersAct as a...


  • Topeka, Kansas, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...


  • Topeka, Kansas, United States American Income Life AO - Bryanna Wagner Full time

    About American Income Life AO - Bryanna WagnerWe are a dynamic and growing company that values exceptional customer experiences. As a Virtual Customer Service Representative, you will play a critical role in delivering outstanding support to our clients.Key Responsibilities:Provide top-notch customer service via phone, email, and chatResolve customer...


  • Topeka, Kansas, United States Genesis Health Clubs Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Genesis Health Clubs. As a key member of our staff, you will be responsible for ensuring the financial growth and success of our company.Key ResponsibilitiesData Management: Accurately enter and maintain membership records and accounts,...


  • Topeka, Kansas, United States Furniture Mall of Kansas Full time

    Job DescriptionFurniture Mall of Kansas is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our guests, and driving sales growth.Key Responsibilities:Customer...


  • Topeka, Kansas, United States Nucor Corporation Full time

    Job SummaryNucor Corporation is seeking a highly skilled and customer-focused individual to join our team as a Kiosk Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our retail customers.Key ResponsibilitiesBuyer of Non-Ferrous Metals: Purchase...


  • Topeka, Kansas, United States JOANN Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer ServiceProvide...


  • Topeka, Kansas, United States SilverLion Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at SilverLion Inc. as an International Customer Support Specialist. In this role, you will be responsible for providing exceptional customer service to our international clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProcess...


  • Topeka, Kansas, United States CoreFirst Bank & Trust Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker at CoreFirst Bank & Trust. As a Personal Banker, you will play a key role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesSales and Service: Illustrate and sell the benefits of CoreFirst products...


  • Topeka, Kansas, United States CoreFirst Bank & Trust Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker at CoreFirst Bank & Trust. As a Personal Banker, you will play a key role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesSales and Service: Illustrate and sell the benefits of CoreFirst products...


  • Topeka, Kansas, United States Demo - Maximus Full time

    Job SummaryAs a Customer Service Representative with Demo - Maximus, you will play a critical role in providing exceptional support to our clients. Your primary responsibility will be to answer incoming calls from consumers, including the general public, prospective enrollees, and individuals assisting enrollees or acting on their behalf.Key...


  • Topeka, Kansas, United States Conduent Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative Coach to join our team at Conduent. As a key member of our organization, you will play a critical role in supporting our supervisory staff, serving as an escalation point for team members' inquiries, and aiding in the resolution of complex cases.Key ResponsibilitiesFunction as a...