Customer Service Representative

7 days ago


Topeka, Kansas, United States Nucor Corporation Full time
Job Summary

Nucor Corporation is seeking a highly skilled and customer-focused individual to join our team as a Kiosk Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our retail customers.

Key Responsibilities
  • Buyer of Non-Ferrous Metals: Purchase non-ferrous metals from the public, accurately identifying and grading materials to ensure compliance with company policies and procedures.
  • Customer Service Representative: Greet and assist retail customers, providing a positive and personalized experience, and ensuring all customer needs are met.
  • Material Identification and Grading: Accurately identify and grade non-ferrous scrap materials, understanding the different pricing and requirements for each type of material.
  • Inventory Management: Conduct regular inventory checks to ensure accurate tracking and reporting of materials.
  • Quality Control: Identify and remove non-conforming or unacceptable types of scrap material, ensuring compliance with company standards.
  • Operational Efficiency: Operate small material handling equipment as necessary to move materials for processing, and maintain a clean and organized work area.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in customer service, sales, or a related field, with a strong focus on providing exceptional customer experiences.
  • Skills: Strong written and verbal communication skills, excellent customer service skills, strong organizational skills, and basic math and computer skills.
  • Work Environment: Willingness to work in a fast-paced environment, with flexibility to work a variety of shifts, including Saturdays, and ability to work outside in all weather conditions.
Preferred Qualifications
  • Knowledge of Scrap Materials: Knowledge of scrap materials and their pricing a plus.
  • Schedule: Availability to work a regular schedule, including Saturdays, with flexibility to work a variety of shifts.


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