Supervisor - Operations

1 month ago


Orlando, Florida, United States WESCO Full time
Supervisor - Operations

As the Supervisor - Operations, you will oversee multiple departments within a warehouse operation, including receiving, picking, packing, shipping, wire cutting, light assembly, and warehouse maintenance. You will report directly to a Manager or Senior Manager Operations and will be responsible for training, coaching, and mentoring associates. Your duties will also include complying with operational, audit, safety, and company policies, focusing on meeting customer requirements, and contributing to process development.

Responsibilities:
  • Coordinate employee work assignments to meet inbound and outbound service requirements
  • Direct achievement of performance objectives related to productivity, quality, service, and safety
  • Monitor workflow, errors, and other metrics, taking corrective actions as needed
  • Ensure procedures are followed and enforced, maintaining accurate quality and inspection processes
  • Promote a safe work environment and adherence to safety regulations
  • Maintain employee relations and recommend performance actions
  • Assist in the development and documentation of warehouse processes
  • Establish and monitor performance standards for warehouse functions and equipment
  • Implement training certification programs and ensure employees receive necessary training
  • Handle returned merchandise and oversee warehouse housekeeping
  • Other duties as assigned
Qualifications:
  • High School Degree or Equivalent required
  • Forklift Certification preferred
  • 2+ years of warehouse and distribution operations experience
  • 1 year of experience leading warehouse associates
  • Strong knowledge of inventory control processes
  • Ability to operate a forklift or willingness to obtain certification
  • Effective communication and interpersonal skills
  • Time management, attention to detail, and basic computer skills
  • Ability to use business planning systems and follow instructions
  • Stay calm and resolve problems efficiently in stressful situations
  • Work well in a team environment and adapt to changing situations
  • Operate hand and power tools and equipment
  • Anticipate and meet customer needs
Physical Expectations:
  • Physically strenuous work with heavy lifting up to 50 pounds
  • Excessive bending and stooping, climbing ladders, and using hand tools
  • Operating heavy machinery like forklifts
About the Company:

Wesco International, Inc., provides equal employment opportunities to all employees and applicants without discrimination based on race, religion, color, nationality, gender, age, or disability. We are committed to creating a diverse and inclusive work environment.



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