Sales Associate III
2 months ago
Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.The Sales Associate role is an integral part of the store's overall success and efficiency:
demanding direct attention to our brand commitment when servicing our customers and driving results.
Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.
SALES FLOOR:
- Understands organizational objectives and makes decisions that align with Company priorities
- Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
- Creates short- and long-term strategies to achieve personal metrics and performance goals
- Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
- Represents Coach as a brand ambassador
- Demonstrates Coach's Selling and Service expectations at all times
- Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
- Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style
- Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
- Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
- Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
- Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
- Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs
- Sensitive to customers' needs and tailors approach by reading cues
- Attends to the unique and individual shopping needs of each customer.
- Works with multiple customers simultaneously and breaks away as appropriate
- Follows up with customers consistently and genuinely to influence/close the sale
- Flexes personal selling techniques to contribute to overall store financial results
- Builds lasting and loyal relationships with customers
- Leverages Coach's tools and technology to support relationship building and clienteling efforts
- Creates enthusiasm and positivity for a shared vision and mission
- Promotes and endorses a team selling environment
- Fosters an environment of teamwork, trust and collaboration with internal and external customers
- Remains solution oriented; is adaptable and flexible to changing business and store needs
- Welcomes feedback and adapts behaviors as appropriate
- Maintains a calm and professional demeanor at all times
- OPERATIONS:
- Ensures all daily tasks are completed without negatively impacting service or Coach standards
- Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
- Maintains a clean and tidy selling floor at all times
- Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures
- Replenishes inventory on sales floor as needed
- Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.
- Supports cash-wrap when needed to process purchases, returns, and exchanges.
Efficiently processes customer transactions:
Purchase, Return, Exchange, Found Order etc.
- Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.
Our Competencies for All Employees Courage:
Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary
Creativity:
Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings
Customer Focus:
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
Dealing with Ambiguity:
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty
Drive for Results:
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results
Interpersonal Savvy:
Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably
Learning on the Fly:
Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers Strategic Agility:
Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others:
Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder
Building Effective Teams:
Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.
These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Visit Coach at-
Electrical Sales Associate
22 hours ago
Asheville, North Carolina, United States State Electric Supply Full time**Job Summary**We are seeking a highly motivated and experienced Electrical Sales Associate to join our team at State Electric Supply. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.**Key Responsibilities:**Support the Branch Manager...
-
Flexible Sales Associate Position
3 days ago
Asheville, North Carolina, United States GNC Holdings, Inc. Full timeJoin Our Team at GNC Holdings, Inc. We are seeking enthusiastic Sales Associates who embody a lifestyle of wellness and are eager to share their passion with others. If you are someone who thrives in a vibrant retail environment, this opportunity may be perfect for you. Key Responsibilities: Engage with customers to understand their needs and provide...
-
Sales Associate
13 hours ago
Asheville, North Carolina, United States Williams-Sonoma Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier, Seasonal Part Time at Williams-Sonoma. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.Key ResponsibilitiesCustomer...
-
Retail Sales Associate at Biltmore
3 days ago
Asheville, North Carolina, United States Biltmore Full timeJob Overview The Retail Sales Associate plays a crucial role in delivering outstanding customer service, managing retail operations, and ensuring precise cash handling. This position involves assisting customers with their selections, checking inventory for guests, promoting additional products, and driving sales growth. Additional duties include supporting...
-
Sales Associate for Storage Solutions
3 days ago
Asheville, North Carolina, United States CubeSmart Full timeRetail Sales Associate (Full-Time)At CubeSmart, we pride ourselves on a unique culture that emphasizes the importance of our internal values.Key ResponsibilitiesEngage with customers to identify and address their specific requirementsBecome proficient in self-storage operations by managing rentals and leasesOversee the retail segment of your locationAssist...
-
Retail Sales Associate at Biltmore
1 week ago
Asheville, North Carolina, United States Biltmore Full timePosition Overview The Retail Sales Associate plays a vital role in enhancing guest experiences through outstanding service, effective sales techniques, and seamless retail operations. This position involves guiding guests in their selections, managing inventory inquiries, promoting products, and contributing to revenue growth. Additional duties include...
-
Retail Sales Associate at Biltmore
3 days ago
Asheville, North Carolina, United States Biltmore Full timeJob Overview The Retail Sales Associate plays a vital role in delivering outstanding customer service, managing retail operations, and ensuring accurate cash handling. This position involves assisting customers with their selections, checking inventory for guests, promoting additional products, and driving sales growth. Additional duties include opening and...
-
Vehicle Sales Associate
18 hours ago
Asheville, North Carolina, United States Asheville Chevrolet Full timeJob OverviewAs a valued member of the Asheville Chevrolet team, you will play a critical role in delivering exceptional customer experiences and driving sales success. Our dealership is committed to providing a supportive and inclusive work environment that fosters growth and development.Key ResponsibilitiesProvide exceptional customer service, ensuring that...
-
Residential Sales Advisor
4 days ago
Asheville, North Carolina, United States DRB Group LLC Full timeJOB OBJECTIVE:The primary focus of this role is to facilitate the sale of single-family residences within specified communities. This position entails overseeing all elements of the home purchasing journey to ensure a superior customer experience. It is essential to achieve timely closings to meet both monthly and yearly targets. The role also includes...
-
Retail Sales Supervisor
1 week ago
Asheville, North Carolina, United States WILLOW CREEK HEARTH & LEISURE INC Full timeJob DescriptionWe are looking for a Retail Sales Supervisor to oversee the operations of our retail sales department. This role involves managing and coordinating the efforts of the sales team to ensure a seamless customer experience.Key Responsibilities:Lead and mentor a team of retail sales associatesOptimize daily scheduling for staff to maximize...
-
Retail Sales Consultant
1 week ago
Asheville, North Carolina, United States Soft Surroundings Full timePosition Overview: We are looking for dedicated Part-Time Sales Associates to join our team at Soft Surroundings. Our mission is to provide exceptional service to our customers, ensuring they feel valued and appreciated. Key Responsibilities: Deliver outstanding customer service by assisting shoppers in finding their desired products. Contribute to the...
-
Pandora Jewelry Sales Specialist
1 week ago
Asheville, North Carolina, United States Reeds Jewelers Full timeJoin Our Growing Team at REEDS Jewelers Are you a driven sales professional with a genuine passion for customer engagement? If so, you may be the perfect addition to our team at REEDS Jewelers. As a sales associate, you will cultivate lasting relationships in a dynamic sales atmosphere, achieving success through personalized service that guides customers in...
-
Territory Sales Representative
14 hours ago
Asheville, North Carolina, United States Benco Dental Full timeAbout the RoleWe are seeking a highly motivated and results-driven Territory Sales Representative to join our team at Benco Dental. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our customers.Key ResponsibilitiesDrive sales of merchandise, equipment, technology, and Benco...
-
Retail Supply Chain Associate
1 week ago
Asheville, North Carolina, United States The Biltmore Company Full timeRetail Stocking Associate - Night Shift - Part TimeJob Category: Retail Requisition Number: RETAI008110Position OverviewThis role involves working approximately 20-29 hours per week during the night shift. The Retail Stocking Associate is tasked with managing inventory for a designated retail location, which includes overseeing stockroom supplies and floor...
-
Sales Territory Manager
1 week ago
Asheville, North Carolina, United States Benco Dental Full timeSales Territory ManagerLocation: Asheville, NCBusiness Unit: SalesPosition Overview:At Benco Dental, we consider our team as family, and we are eager to welcome a new member to help us advance the field of dentistry. Below is a detailed overview of the role to help you determine if this position aligns with your career aspirations.What We Offer:Competitive...
-
Retail Technology Sales Specialist
1 week ago
Asheville, North Carolina, United States Acosta Full timeRetail Technology Sales SpecialistLocation: NCOverview: Are you a tech-savvy individual eager to share your passion for computing with customers? Acosta is looking for an enthusiastic Retail Technology Sales Specialist to represent Intel and enhance customer experiences in a retail environment.This role involves showcasing and explaining the latest...
-
Retail Sales Representative
4 days ago
Asheville, North Carolina, United States PPG - North America Full timeJob OverviewImmediate OpeningsPosition: Store Sales AssociateCompensation: $18.00 per hourEnjoy Full-Time Benefits and Weekly PayTo apply, text the word "PPG".This role is Full-Time with Day Shift hours scheduled as follows:Monday – Friday: 7am – 5pmSaturday: 8am – 12pmSunday: ClosedAs a Store Sales Associate, you will play a vital role in ensuring...
-
Holiday Retail Sales Representative
1 week ago
Asheville, North Carolina, United States Le Creuset Group Full timePosition: Seasonal Sales ConsultantCategory: Retail Sales ForceOverview:At Le Creuset, we are more than just a kitchenware brand; we have been a vibrant part of culinary experiences since 1925. Our commitment to tradition and quality is reflected in our exceptional products and designs.Your Role:As a Seasonal Sales Consultant, you will play a crucial role in...
-
Automotive Sales Consultant
1 week ago
Asheville, North Carolina, United States TAS-12 Anderson Asheville, LLC Full timeJob OverviewPosition Summary:We are seeking dedicated individuals to enhance our sales team at TAS-12 Anderson Asheville, LLC, a leading automotive dealership in the region.What We Offer:Our sales consultants benefit from flexible schedules, including some weekends off, a standard 40-hour work week, and an average annual income of $110,000 through a...
-
Pandora Brand Sales Representative
1 week ago
Asheville, North Carolina, United States Reeds Jewelers Full timeJoin Our Growing Team at REEDS Jewelers Are you a driven sales professional with a genuine passion for customer engagement? If so, you may be the perfect addition to our team at REEDS Jewelers. Our sales associates excel in creating lasting connections with customers in a dynamic sales atmosphere, achieving success through attentive, personalized service...