Sourcing Analyst

Be Part of Our Next Chapter

For over almost 60 years, our solutions have enabled impactful connections between some of the world's leading brands and their customers. And while we've already done a lot of work we're proud of, we're just getting started

We're a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you've ordered in-store or in the drive-thru at McDonald's somewhere in the world in the last few years, chances are you've interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we've become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world's leading brands leverage technology to drive the best customer experiences.

The Sourcing Analyst is responsible for executing the Sourcing framework & providing supplier spend analysis & insights for the Americas business to deliver on its procurement savings targets & sourcing resilience initiatives. Responsible for executing category-based supplier insights analysis to the Strategic Sourcing Director, the role looks to develop opportunities to rationalize the supply base, initiate cost savings opportunities and simplify the Sourcing landscape to drive efficiency across the supply landscape. Key to this requirement is the development of supplier spend dashboards in automated toolsets to standardize across major markets over time.

Responsibilities:

· Support the strategic sourcing function in partnering with stakeholders to drive commercial and operational efficiency and implement initiatives to drive shareholder wealth

· Execute the high-level sourcing strategy for critical components to align with product roadmaps

· In collaboration with the Director of Sourcing, assist in vendor onboarding, the creation of Master Service Agreements (MSAs) and Statements of Work (SOWs).

· Establish and maintain robust tracking mechanisms to ensure suppliers meet their contractual obligations. Manage document repositories for certificates of insurance (COIs), licenses, and other essential documents.

· Take an active role in supplier-related meetings and occasionally lead these sessions.

· Identify cost saving opportunities across the supply base. Work with Global Finance teams to consolidate initiatives & record actual savings for global consolidated reporting.

· Develop relevant MBR/QBR meeting materials for execution, reporting in line with contractual supplier requirements, documented per SLA's & MSA's.

· Work closely with various business functions to translate SOW terms into actionable business processes. This includes but is not limited to SKU creation, SLA penalty implementation, and ensuring general adherence to project scope.

· Execute day to day sourcing strategies to deliver KPI's including cost savings, supplier risk mitigation strategies & quality improvements.

· Be the face of Strategic Sourcing across various functions to track installation spend, IT spend and identify opportunities for cost savings across the indirect spend category

· Foster continuous improvement in Sourcing best practice methodologies by engaging with Supply Chain & Deployment teams to educate via lunch & learn sessions

· Develop relevant materials to execute annual Supplier awards programs.

· Develop & execute with 3rd party vendors, RFQ's, RFP's, Global spend analysis, quality KPI's etc...

· Procurement savings & efficiency targets achieved & measured via a data driven set of dashboards to playback to NAM leadership & SLT

· Improved supplier performance driven by strong oversight of KPI's played back to suppliers in MBR & QBR's. Performance measured against SLA & MSA KPI's.

· Increased efficiency of our supply base, through consolidation of suppliers across the critical component category

· Quality of MBR & QBR meeting materials driving the right level of engagement with suppliers, to build strategic long-lasting partnerships

· Development of a Supplier awards program for Coates leadership to build meaningful partner relationships

· RFPs are developed for major spend categories so that these attract growing & capable suppliers to support the growth of Coates. These RFP's must also lower our cost profile from a total cost of ownership perspective.

· Execution of sourcing strategies as developed by the NAM Sourcing Director & global Design & Engineering teams

Qualifications & Experience:

· 5+ years of analytical experience within a procurement, Supply Chain or BPO functional discipline

· Bachelor's degree in Supply Chain, Procurement and Data Analytics (or equivalent)

· Knowledge and previous experience in working with technical teams to implement reporting dashboards (via Power BI, Tableau, etc.)

· Working with Operational Teams to understand data input and how that data can be used to drive analytics

· Excellent quantitative & analytical experience working with cross functional teams in developing analytics & KPI's for vendor & procurement tracker initiatives

· Experience working in global organizations where distributed services require strong collaboration skills and knowledge of the business

· Proficient in the use of ERP applications where data is maintained as the source of truth

· Ability to collaborate with US & global teams to execute the Plan is a foundational requirement

· Analytical and able to understand trends & behaviors in data

· Results oriented, focused on driving efficiency initiatives across Sourcing & Supply Chain that deliver value

· Can assess data trends and look for opportunities to drive cost savings initiatives in NAM

· Strong communicator & individual contributor to the Operations team, values data & data driven decision making

· Capable of analyzing direct & indirect spend, initiate supplier RFPs to drive value

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our "Thrive Program" which includes a suite of flexible work options because we're strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a "Give Back Day" to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. We're proud of where we've been and are energized by where we're going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we've accomplished, but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).