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Medical Equipment Customer Service Representative
2 months ago
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment.In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement.Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveriesProvides service for all retail/walk-in equipment requestsVerifies Medicare, Medicaid, and private insurance coverage informationMay be required to cover on call, drive a company vehicle and make deliveries to patient's homesExperience with medical billing practices and of billing reimbursement, preferredOffice equipment; fax machine, copier, printer, phone and computer and/or tablet
