Senior People Business Partner

Company Overview:

Cohere Health is a fast-growing clinical intelligence company that's improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled. That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedInTM Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.

Opportunity Overview:

Reporting to the Senior Director, People Business Partnerships, the Senior People Business Partner (PBP) will be responsible for leading a wide range of HR services and partnerships to support the initiatives and strategic goals of the organization. This position is responsible for partnering with the business stakeholders to formulate and execute plans to optimize structure, people, systems, and processes.

In this role you will be responsible for providing both strategic and tactical HR support to all Cohere departments. The successful candidate will partner closely with dedicated client groups to build a high-performance organization and culture that recognizes and values differences, and where teamwork is expected. This role will represent the People Team by building and communicating philosophies, processes, policies, and capabilities to department management and employees.

The Sr. PBP position ensures that HR strategy fits into the organization's overall business strategy, aligning business objectives with employees and management in designated business units. The position forms partnerships across the People function to deliver value-added service to management and employees that reflects the business objectives of the organization. The Sr. PBP maintains an effective level of business literacy about the business unit's financial position, its near and long term goals, midrange plans, its culture, and its competition. The ideal candidate brings creative solutions and thrives in a dynamic, fast-paced environment. Resourcefulness and agility to pivot with the business is needed.

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do:

• Partner with leaders to design and build organizational capability to deliver against Cohere's strategic goals and objectives
• Provide strategic business partnership, thought partnership, and coaching to all levels of the organization
• Proactively assess team, manager, and organizational development needs while making recommendations and implementing appropriate solutions
• Utilize a data driven approach to identify trends and recommend proactive solutions for employee relations, performance, retention, engagement, diversity, equity, and inclusion
• Coach toward goal-oriented and results-driven leadership in the areas of organizational structure and talent development
• Provide strategic guidance to managers on effective handling of employee relations issues, including input for performance management situations
• Enable day-to-day support to employees by building effective, positive relationships and processes to respond to employee requests, questions, concerns, and suggestions
• Ensure all HR programs are effective and in compliance with local and national regulations
• Scale organizational structure, levels, and core competencies
• Support employee professional development programs including training and coaching opportunities
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Prepare and deliver annual compensation planning for all employees in conjunction with People Operations for the year-end compensation process
• Provide HR policy guidance and interpretation
• Provide guidance and input on business unit restructures, workforce planning and succession planning
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance in partnership with the Legal team
• Partner with the Talent Acquisition team to create recruitment plans and job descriptions and participate in the life cycle of the recruitment process with the hiring manager and TA
• Partner with the Finance team to align on budget and headcount planning for business units

Your background & requirements:

• 8+ years of HR Business Partnership, Organizational Design & Development, and Employee Relations experience
• 4+ years driving change management initiatives in a high growth tech environment
• Experience working with a call center/contact center environment preferred or a heavily populated non-exempt workforce, required
• Experience across all facets of HR with a focus on Performance Management, Employee Relations, Compliance, Benefits, and Compensation
• Ability to acquire a thorough understanding of the organization's organizational structure, jobs, qualifications, compensation, and talent development practices.
• Ability to work across all levels within an organization that has included salaried and hourly employees
• Strong ability to influence and drive outcomes that solve problems
• Exceptional interpersonal, coaching, facilitation and negotiation skills. Ability to establish credibility with all levels of employees, as well as ability to build and maintain professional client relationships
• Strong analytical and problem-solving skills. Must be highly organized, flexible, detail-oriented, and capable of balancing competing priorities and meeting deadlines
• Must demonstrate strong judgment and experience assessing strengths, gaps, risk, and opportunities to the business
• Empathetic. Skilled in listening to problems creatively developing solutions, and clearly articulating a plan of action
• Proficient with ADP, Google Suite, Slack, or other related software
• Located in the Greater Boston area strongly preferred, located on the east coast, required

We can't wait to learn more about you and meet you at Cohere Health

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it's personal.

The salary range for this position is $140,000 to $160,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

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