Premium Suites Manager

3 weeks ago

Milwaukee, Wisconsin, United States Delaware North at American Family Field Full time
The Opportunity

Are you looking for an exciting opportunity Work at American Family Field, home to the Milwaukee Brewers Delaware North Sportservice is searching for a Premium Suites Manager to join our team at American Family Field in Milwaukee, Wisconsin. As a Premium Suites Manager, you will oversee the operations of the suites department at American Family Field on event days providing memorable experience for our guests.

Pay

Minimum – Anticipated Maximum Base Salary: $ $74600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at Benefits

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities Hire and train food and beverage team members in the suites department
Develop team members and provide ongoing job performance feedback
Schedule, coordinate, and supervise the suite food and beverage team members and operation on event days
Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members
Handle guest relations and monitor adherence to quality assurance standards
Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines
Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place
Work with the client on special requests and high-profile suites
Will be part of the manager event closing shift rotation
Will help out the premium/catering/restaurant team on non event days for large events
Qualifications Minimum of three years' hospitality management experience required, preferably in a high-volume setting
Strong managerial and leading ability
Experience managing a large team, required
Experience with inventory, cost control, and purchasing required
Financial management accountability and budgeting experience required
Ability to analyze data and make decisions independently
Ability to work evenings, weekends, and holidays
Union experience preferred
Micros, Birchstreet, Workday, SHIFT system experience preferred
Shift Details Day shiftEvening shiftHolidaysWeekends Who We Are Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Source: Hospitality Online

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