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Manager of Ambulatory Care Management

3 months ago

Milwaukee, Wisconsin, United States Advocate Health Full time

Care Management Team Lead Position at Healthcare Company

As the Care Management Team Lead, you will oversee and support the daily operations of the Care Management Team, ensuring efficiency and effectiveness in delivering high-quality care to patients. Collaborating with leadership, you will develop and implement policies, procedures, and measurable care processes to achieve program goals. Your responsibilities include:

  • Providing direction to staff for increased productivity and efficiency
  • Establishing and maintaining communication with physicians, team members, and payors
  • Monitoring and analyzing care management processes to meet quality and efficiency targets
  • Implementing policies to enhance patient care while ensuring compliance with regulations
  • Developing and evaluating ongoing education programs for specialty services
  • Overseeing the performance of specialty programs such as Disease Management and Pediatrics
  • Managing human resources responsibilities and budget planning

Requirements:

  • Registered Nurse license
  • Bachelor's Degree in Nursing
  • 3 years of experience in managed care/case management and clinical nursing
  • 1 year of supervisory experience
  • CM/Care Transitions certification or advanced nursing degree/program enrollment
  • Proficiency in data interpretation and statistical representation
  • Strong leadership, communication, and change management skills
  • Experience in regulatory requirements and transitional care principles
  • Ability to manage multiple priorities and work well within a team
  • Competent use of Microsoft Suite and Epic

This job description provides an overview of the role and responsibilities expected of the Care Management Team Lead. While not exhaustive, it outlines the key areas of focus for the position.