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General Manager

3 months ago

Milwaukee, Wisconsin, United States SIXT USA Full time
Job Description

Sixt Rent a Car is known for providing innovative mobility solutions and premium customer service. With a strong presence in over 100 countries and significant revenue, we are a global leader in the car rental industry, especially in the USA where we have been experiencing substantial growth. This growth opens up exciting career opportunities for potential candidates in the future.

  • We are looking for a General Manager to oversee the growth and profitability of our operations, ensuring top-notch customer experiences. The ideal candidate will have strong supervisory, communication, interpersonal, and organizational skills. They should be able to handle stressful situations while maintaining excellent customer service standards.

Responsibilities:

  • Effective management of car rental transactions
  • Delivering exceptional customer service and resolving issues
  • Engaging in employee management across all areas
  • Understanding cost control and achieving sales goals
  • Setting rates, upholding company standards, and increasing branch revenue
  • Participating in training and coaching employees
  • Conducting performance reviews and resolving customer service issues
  • Organizing staff meetings to keep employees informed and motivated

Qualifications:

  • Bachelor's degree
  • 10+ years of sales and customer service experience
  • 5-7 years of management experience in the rental car industry
  • Minimum age of 21 with a valid driver's license
  • Ability to work 40 hours per week with some travel required
  • Authorized to work in the United States
  • Fluency in other languages is a plus

Additional Information:

We offer paid vacation, medical benefits, and various growth opportunities within the company. At Sixt, we value inclusivity and diversity in our workplace. We are committed to providing equal opportunities for all individuals.

About the division:
Our Branches & Operations division serves as the primary contact point with our customers, offering premium service and managing our fleet rental process. Joining this team allows for direct customer interaction, product explanation, and day-to-day business management.

About us:
As a leading global mobility service provider, we focus on delivering exceptional customer experiences and high-quality service. Our innovative mobility platform offers various services globally, aiming to revolutionize the world of mobility. Come be part of our team.