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Operations Consultant, Business Insurance

4 months ago

Richmond, Virginia, United States Marsh McLennan Agency Full time
Marsh McLennan AgencyOperations Consultant, Business Insurance Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as our Operations Consultant, Business Insurance at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

Supports the organizational goals by providing technology, data analysis & systems training and support to improve efficiency & effectiveness. Maximizes the productivity and ease-of-use of the company's workflow system and tools. Aids in standardizing company workflows and procedures, including monitoring operational processes for the different business locations and with acquisitions. Consults with regional colleagues to provide technical expertise on internal and client tools. Provides technical solutions in conjunction with the Director of Operational solutions on internal and client facing tools. Attention to detail, ability to operate under pressure and meet deadlines in a fast-paced environment with impeccable follow through is a must.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • High school diploma
  • P & C license
  • Minimum of 2-5 years previous insurance agency/brokerage experience in property and casualty
  • In-depth understanding of insurance processes
  • Intermediate to advanced skills on Sagitta, ImageRight, Indio, Epic, CSR24, Smartsheet and Microsoft Products.
  • Some travel required
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

  • Associates or Bachelor's degree preferred

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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