Current jobs related to Digital Chat Representative - Milwaukee, Wisconsin - Brady Corporation

  • Customer Support Representative

    1 week ago

    Milwaukee, Wisconsin, United States UW Credit Union Full time

    Become a vital part of our Customer Support teamAre you seeking an engaging position in client assistance? Join us as a Customer Support Representative and contribute to our modern and lively team. At UW Credit Union, we are dedicated to delivering outstanding service to our expanding community of members.Why work with us?Be part of one of Wisconsin's...

  • Member Solutions Center Representative

    1 week ago

    Milwaukee, Wisconsin, United States UW Credit Union Full time

    Overview:Join our expanding Member Solutions Center, where we are excited to welcome enthusiastic individuals to the role of Member Solutions Center Representative. Experience a collaborative and energetic environment that fosters creativity and enjoyment in the workplace.As part of a dedicated team of over 100 professionals, you will play a crucial role in...

  • Sales Support Coordinator

    2 days ago

    Milwaukee, Wisconsin, United States Rite-Hite Full time

    Job SummaryRite-Hite, a leading manufacturer and distributor of industrial door and loading dock equipment, is seeking a highly organized and customer-focused Customer Service Liaison to join our team in Milwaukee's Third Ward. As a key member of our sales support team, you will play a critical role in ensuring exceptional customer experiences and driving...

  • Sales Development Representative

    2 days ago

    Milwaukee, Wisconsin, United States Hearst Full time

    Job SummaryWe are seeking an experienced Sales Account Executive to join our team at Hearst Television. As a key member of our sales team, you will be responsible for developing and maintaining business relationships with clients across all platforms, including TV, digital, and multicast.Key Responsibilities:Generate new business revenue across all...

  • Community Support Coordinator

    1 week ago

    Milwaukee, Wisconsin, United States IMPACT Inc Full time

    IMPACT Inc.About the Organization: With six decades of dedication to the Southeastern Wisconsin community, IMPACT is committed to assisting individuals in navigating their personal challenges. The organization provides assessments and connects those in need with resources that foster stability, while also partnering with community organizations to enhance...

  • Community Support Resource Coordinator

    1 week ago

    Milwaukee, Wisconsin, United States IMPACT Inc Full time

    IMPACT Inc.About the Organization:With six decades of dedication to the Southeastern Wisconsin community, IMPACT is committed to empowering individuals to initiate positive life changes. The organization provides assessments and guidance for those encountering personal challenges, connecting them with resources that foster stability, while partnering with...

  • Production Assembler

    5 days ago

    Milwaukee, Wisconsin, United States Wabtec Full time

    Company Overview:Wabtec Corporation stands as a premier global supplier of equipment, systems, digital solutions, and value-added services tailored for freight and transit rail. With nearly four centuries of combined expertise from Wabtec, GE Transportation, and Faiveley Transport, the organization boasts unparalleled digital proficiency, technological...

  • Production Assembler

    1 week ago

    Milwaukee, Wisconsin, United States Wabtec Full time

    Wabtec Corporation stands as a premier global supplier of equipment, systems, digital solutions, and value-added services tailored for freight and transit rail. With nearly four centuries of combined expertise from Wabtec, GE Transportation, and Faiveley Transport, the company possesses unparalleled digital proficiency, technological advancements, and...

  • Artistic Communications Manager

    1 week ago

    Milwaukee, Wisconsin, United States Marcus Performing Arts Center Full time

    Job Title Artistic Communications ManagerDepartment Marketing/CommunicationReporting To Senior Marketing ManagerFLSA Status ExemptEmployment Status Full-TimeDirect Report(s) NoneJOB SUMMARYUnder the guidance of the Senior Marketing Manager, the Artistic Communications Manager plays a pivotal role in the creation and oversight of graphic and video content...

  • CNC Machine Tool Service Technician

    4 days ago

    Milwaukee, Wisconsin, United States TRUMPF Group Full time

    Are you ready to take on new challenges? We are a pioneering organization specializing in machine tools and laser technology, seeking individuals who can approach obstacles with creativity and confidence. As a family-owned enterprise, we empower you with the autonomy and trust to implement your innovative ideas. Together, we aim to advance the digital...

  • CNC Service Technician

    1 week ago

    Milwaukee, Wisconsin, United States TRUMPF Group Full time

    Are you ready to take on new challenges? We are a pioneering organization specializing in advanced machine tools and laser technology, seeking individuals who are eager to embrace innovation. As a family-owned enterprise, we provide the autonomy and confidence to implement your inventive ideas. With your contribution, we aim to advance the digital...

  • CNC Machine Tool Service Specialist

    4 days ago

    Milwaukee, Wisconsin, United States TRUMPF Group Full time

    Are you ready to take on new challenges? We are a pioneering company in the field of machine tools and laser technology, seeking individuals who are eager to tackle complex problems with innovative solutions. As a family-owned enterprise, we empower our employees with the autonomy and trust to implement their creative ideas. Together, we aim to advance the...

  • Veterinarian DVM

    1 month ago

    Milwaukee, Wisconsin, United States Ashland Area Veterinary Clinic Full time

    Ashland Area Veterinary Clinic is looking to add a small and/or mixed animal doctor to our growing practice in beautiful northern Wisconsin We recently moved to our new facility in August of 2021 Our practice offers top of the line diagnostic equipment including a full IDEXX in-house laboratory, digital radiography, digital dental radiography, and...

  • A&H Sales Representative- Milwaukee

    2 months ago

    Milwaukee, Wisconsin, United States Allstate Insurance Company Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication,...

  • Insurance Risk Assessment Specialist

    1 week ago

    Milwaukee, Wisconsin, United States Alexander & Schmidt Full time

    Position OverviewWe are seeking a dedicated Loss Control Field Representative to join the Alexander & Schmidt team. In this role, you will be responsible for conducting thorough on-site evaluations of properties and compiling detailed reports to support insurance underwriting processes. Your knowledge of fire safety, risk mitigation strategies, and relevant...

  • HE Campus Executive Chef

    1 month ago

    Milwaukee, Wisconsin, United States American Food & Vending American Dining Creations Full time

    Pay: - Pay varies by location Summary:A Higher Education Campus Executive Chef with American Dining Creations will oversee all culinary and service operations for an assigned higher education campus. This position will be the company representative of American Dining Creations to the client and customer. Responsibilities: Manage dining services including...

  • Bilingual Client Services Associate

    1 week ago

    Milwaukee, Wisconsin, United States TEKsystems Full time

    Location:Milwaukee, WIShift:First shift, M-F 8am-5pmRole Overview:As a Bilingual Customer Service Representative, you will be responsible for managing incoming calls and providing a warm welcome to customers. Your role will include:Handling phone inquiries with professionalismGreeting clients in person as neededDigitally archiving documents into our...

  • Real Estate Media Specialist

    1 week ago

    Milwaukee, Wisconsin, United States Zillow Group Full time

    Real Estate Media Specialist at Zillow GroupJoin our innovative team as a Real Estate Media Specialist, where your photography skills will play a crucial role in transforming the real estate landscape. In this position, you will be responsible for capturing stunning images, videos, drone footage, and interactive 3D floor plans that empower real estate...

  • Client Success Strategist

    1 week ago

    Milwaukee, Wisconsin, United States Amla Commerce Full time

    Amla Commerce is a worldwide software enterprise driven by the conviction that ecommerce solutions should foster sustainable development. Amla offers two primary products: Artifi and Znode. Artifi serves as a platform for ecommerce product customization, enabling consumers to personalize, modify, and configure their purchases. Znode is an advanced, B2B...

  • Public Relations Account Executive

    1 week ago

    Milwaukee, Wisconsin, United States Interdependence Full time

    Job OverviewCompany BackgroundInterdependence is a leading firm specializing in innovative public relations, communication, and integrated marketing solutions. We leverage proprietary technology to assist brands, CMOs, founders, and entrepreneurs in enhancing their business quality and overall well-being. With a rapidly expanding team of nearly 100...

Digital Chat Representative

2 months ago

Milwaukee, Wisconsin, United States Brady Corporation Full time

Job Description

Who we are:

Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2023, Brady employed approximately 5,600 people worldwide. Our fiscal 2023 sales were approximately $1.33 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at

Why work at Brady:

A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

What we need:

The Digital Live Chat Representative is responsible for helping BradyID customers navigate the website, fielding service related inquiries and driving sales via the e-commerce platform. Specifically, this position is accountable for guiding customers through their online shopping experience, answering product questions and providing product recommendations based on the customers' need. The ultimate goal of the Digital Chat Representative is to convert a chat to a sales lead, where appropriate, and to provide an efficient and effective customer experience. The ideal candidate is someone who takes pride in their work and aims to resolve customer inquiries without redirecting to other departments.

What you'll be doing:

  • Respond quickly and accurately to customer inquiries via the digital live chat program with an emphasis on the following:
    • Providing product recommendations based on customer problem/inquiry.
    • Handling and resolving first level customer service inquiries.
    • Leverage internal resources to efficiently manage customer questions/inquiries.
  • Maintain up-to-date product, sales and company knowledge.
  • Creating leads for the inside sales team.
  • Effectively manage three active chats simultaneously.
  • Use probing questions to engage in upselling and cross-selling.
  • Ask qualifying questions to understand what Brady product or service can best satisfy thecustomer's pain point.
  • Send links to products via email.

What you'll need to be successful:

  • High school diploma or equivalent.
  • Minimum 1 year sales experience.
  • Demonstrated record of meeting KPIs/activity metrics.
  • The ability to multi-task with a high degree of accuracy.
  • Excellent verbal and written communication skills.
  • Good interpersonal skills.
  • Effective time management and organizational skills.
  • Computer proficiency.
  • Ability to learn SAP and
  • Must be able to type at least 35 words per minute accurately.

Benefits:

  • Complete insurance coverage starting on first day of employment - medical, dental, vision, life.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Bonus opportunity.
  • Vacation and holiday pay.

#LI-Onsite