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Workplace Coordinator

4 months ago

New York, New York, United States Aston Carter Full time

We are seeking a Workplace Experience Coordinator to manage an on-site location for a well-known real estate provider in NYC This is a great opportunity for growth and to learn from some of the best in the business.

Description:


• Provide general office management services, including continuous monitoring of office/facility


• Provide helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product


• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery


• Follow up with clients to ensure customer satisfaction


• Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action


• Remain knowledgeable regarding all operational aspects of building systems


• Coordinate with outside contractors for the service and repairs of equipment


• Assist with site inspection within the assigned building portfolio


• Create work orders and assign work orders to the engineering staff, subcontractors, and vendors


• Report on open and closed work orders and check the status of open work orders with the assigned party


• Request, review, and submit work orders, bids, and proposals from vendors


• Assist in the monitoring and assessment of vendor performance


• Train vendors on work order and billing procedures


• Manage service and performance of vendors and landlords for timely completion of jobs


• Create and record appropriate written communication between all parties


• Schedule and document maintenance and repairs on building equipment on the client's Integrated Work Management System


• Assist with measuring and reporting key performance indicators against service level agreements

Additional Skills & Qualifications:

Background in Real Estate/Property management would be a plus from general knowledge of operations

Experience with Yardi MRI

Good experience with MS Excel

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.