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Senior Manager, Workplace Operations and Facilities
2 months ago
We are seeking a highly motivated and experienced Senior Manager to lead our world-class workplace operations team in New York. As the Senior Manager, you will play a crucial role in ensuring our workspaces are exceptionally maintained and seamlessly operating to support our goals.
Key Responsibilities- Workplace Operations: Responsible for all daily operations of our workplace and facilities, including maintenance, repairs, and renovations.
- Strategic Planning: Develop and implement strategies to optimize workplace efficiency and create an exceptional employee experience.
- Vendor Management: Direct team to manage vendor relationships and negotiate contracts to ensure high-quality service.
- Project Management: Establish and assure adherence to project budgets, schedules, work plans, and performance requirements.
- Space Planning: Collaborate with cross-functional teams to coordinate space planning, moves, renovation, and repairs.
- Relationship Building: Build long-term relationships with local leadership, key stakeholders, landlords, and property managers.
- Safety and Compliance: Oversee regular inspections to ensure compliance with safety regulations.
- Team Management: Manage teams and plan performance measurements to meet organizational goals.
- Training and Development: Arrange formal training and experiences to foster team cohesion, learning, and development.
- Service Requests: Manage service requests ensuring prompt and customer-focused resolutions.
- Emergency Response: Partner with the Global Physical Security team to lead onsite emergency response procedures and provide support for business continuity.
- Education: Bachelor's degree or equivalent experience in corporate services, hospitality, and/or facilities operations.
- Experience: 6+ years' leadership level workplace and facilities management experience.
- People Management: People management experience is required.
- Technical Skills: Proficient to advanced knowledge of G-Suite, Outlook, ServiceNow, Slack, Monday.com, or other project management software.
- Professional Certifications: Professional certifications such as CFM, CMRP, FMP, SFP, PMP, LEED, etc.
- Great Company Culture: Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity, and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
- Growth Opportunities: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative, and to grow within and around the company.
- Work-Life Balance: Our employees bond, blow-off steam, and flex some creative muscles through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
- Benefits: Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match, and more
- Perks: Fitness allowance, employee discount programs, free games & events, and stocked pantries.
