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Paralegal Specialist

2 months ago

Washington, Washington, D.C., United States USAJobs Full time
Duties

Brief Description of Duties:
  • Gathers and assembles statistical data on the Self-Help Center for review by the Branch Manager.
  • Participates in the design and development of Self-Help Center materials including, road maps, interviews, case triage, forms, pamphlets, and brochures.
  • Provides in-person customer service helping the public prepare filings, complete a road map, capture a family tree, and generate a distribution plan.
  • Refers the public to resources outside the Self-Help Center (and outside Probate) when needed and as available.
  • Provides customer service by answering telephone calls, engaging with court users via live chat, and responds to emails.
  • Conducts a triage screening of the public seeking services of the Self-Help Center, ensuring the Self-Help Center appropriately provides the services required.
  • Reviews pleadings before filing for completeness and readiness for court.
  • Provides administrative and technical assistance and procedural information to court personnel, judicial officers, and the general public.
  • Provides administrative support to the Branch Manager and performs legal research.

    Requirements

    Conditions of Employment
    • A probationary period of one (1) year must be successfully completed.
    • Background and security investigation are required.

      To qualify for this position, you must submit the following:
    • Resume
    • Completed Vacancy Questionnaire
    • Documentation /Proof of Education (e.g. copy of college transcript or degree)
    • Copy of Paralegal certificate (if applicable)
    • List of three (3) professional references

      Qualifications

      Minimum Qualifications: Graduation from an accredited university or college with a Bachelor's degree in Paralegal Studies or related field, or a certificate of completion from a paralegal studies program, plus at least one (1) year of experience working in a public office, court or legal environment.

      Research and writing skills are required.

      Interpersonal and communication skills needed to successfully interact with the public, the judiciary, and other court personnel.

      The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

      Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required. If you are selected for the position, a criminal history records check will be conducted.

      Education

      To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

      Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here:

      Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit:

      Additional information

      This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.

      Please note there is a mandatory one year probationary period for all new court employees.

      All required information must be received by the vacancy announcement closing date.