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VP, Commercial Services
3 months ago
Additional Location(s): US-MA-Marlborough
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.
About the role:
We are seeking a talented leader with a commercial/sales/marketing background to spearhead the development and execution of strategies to accelerate commercial enablement. This presents an exceptional opportunity for an experienced, senior-level professional with a proven track record of innovation and successful outcomes.
As the VP of Commercial Services, you will lead a diverse and high-performing team, partnering across the organization to shape the future of global commercial service operations. This role will champion enterprise-wide commercial strategies to reduce SG&A, enrich commercial growth opportunities, and improve customer experience. Your responsibilities will encompass driving key enterprise capabilities, including digital commerce, customer contracting, digital sales solutions, commercial operations, commercial support, global operations process leadership, sales training and development, and sales administration.
Seize this exciting opportunity and join us in shaping the future of our business as we advance science for life.
This position requires approximately three days per week onsite at our Arden Hills, MN, or Marlborough, MA offices.
Your responsibilities will include:
Program Management:
- Develop and oversee all commercial services for the enterprise, including but not limited to sales administration, customer contracting, customer support, technical support, service innovation, commercial service delivery, digital sales capabilities, global process leadership, sales training, and sales compensation and administration.
- Build a vision of how these commercial services and systems integrate with one another for greater business leverage and impact.
- Lead and support the implementation and change management of strategies that accelerate sales operations, digital sales enablement, and large digital commercial capabilities (e.g., (SFDC), Revenue Management, eCommerce) programs to achieve strategic enterprise imperatives.
- Serve as the representative of all sales organizations in key enterprise programs, such as investment optimization programs, supply chain partnerships, digital tool adoption, customer care, and global business services.
- Responsible, through direct and indirect reports, for the implementation and maintenance of sales administration activities: rebates, contracting, commissions, reporting, program management, customer data management, and others.
- Oversee commercial service delivery, including Meetings & Events, Vehicles, Credentialing, Travel & Entertainment processing, HCP payment reporting, and other shared commercial operations.
- Utilize technical/professional knowledge and skills to establish, interpret, and execute company policies in a major segment of the company.
Talent Management and Engagement:
- Lead and support the commercial services team in developing and executing strategies.
- Hire, retain, develop, and inspire team members to achieve their full potential while expanding the team's capabilities in new areas.
- Develop and communicate a clear vision and culture that foster high performance, innovation, a winning spirit, diversity, and belonging.
- Lead by example in upholding and demonstrating BSC's core values.
Influence Management:
- Act as a liaison to ensure coordination with Corporate and Divisional functions such as Sales, Sales Operations, Marketing, Commercial IT, R&D, Customer Care, and Finance.
- Evolve an enterprise-wide commercial model to define greater alignment and operating mechanisms across all commercial functions, strengthening the divisional and regional customer experience.
- Build strategic partnerships with internal and external executive-level management, outside regulatory agencies, customers, vendors, and suppliers to further organizational objectives.
- Create knowledge networks across BSC to leverage commercial investments for the division and oversee commercial model scalability and execution.
- Represent the GBS workforce in Minnesota as the site leader.
Minimum Qualifications:
- Minimum of a bachelor's degree in a relevant field.
- 15+ years of commercial experience within sales, sales operations, marketing, or commercial strategy.
- Experience managing comprehensive, corporate-wide impactful, and large-scale strategic programs in a complex matrix organization.
- Demonstrated ability to drive change across levels, markets, and regions.
- Expertise in adopting and integrating disruptive technologies and innovative solutions, ensuring the organization remains competitive and ahead of industry trends.
- Proven ability to lead high-impact continuous improvement initiatives in fast-paced, high-growth environments.
- Skilled in enhancing performance and driving revenue growth through collaboration with cross-functional teams.
- Experienced in managing projects and prioritizing tasks effectively to meet organizational goals.
- Adept at communicating with and influencing stakeholders at all organizational levels to drive alignment and achieve strategic objectives.
- Experience in a senior leadership role, coaching cross-functional or cross-divisional teams.
Preferred Qualifications & Competencies:
- Advanced degree (MBA).
- VP-level experience or 5+ years of director-level or above experience with cross-regional or cross-divisional scope.
- Prior experience at Boston Scientific.
- Strong commercial acumen to drive performance and revenue growth.
- Highly motivated and proactive individual with exceptional functional, analytical, and leadership competencies.
Requisition ID: 588267
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.
Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § , Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.
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