Customer-to-Cash Product Owner, Magellan Advance Team
4 weeks ago
Boston Scientific is seeking a seasoned professional to drive strategic elements of the Magellan Program, our global ERP transformation initiative. As a Customer-to-Cash Product Owner, you will serve as the primary liaison between the Magellan Program and Customer-to-Cash Business Stakeholders, ensuring seamless communication and alignment.
Key Responsibilities- Gain a thorough understanding of the Magellan Program and its impact across workstreams, including commercial, inbound, manufacturing, outbound, finance, change management, and master data.
- Map stakeholders, establish networks, and mobilize engagement by setting expectations and defining a shared purpose and vision.
- Establish and evolve the SME/Superuser model with business leaders, identifying key global SMEs and ensuring the right regional and site representation for deep-dive and design workshops.
- Drive site assessments and design workshops during the mobilization phase to make critical decisions on key issues.
- Develop and track key performance metrics to measure the success of the Advance Phase across various deployments.
- Continuously assess effectiveness, identifying opportunities for improvement and optimization.
- Drive responsibility, accountability, and ownership of actionable items, managing risks, solving problems, and facilitating prompt decision-making or escalations when necessary.
- Drive all project management disciplines, including defining scopes, charters, roadmaps, and work plans.
- Work with the business to identify critical "big rock" items and key decision points.
- Plan and execute early business mobilization in areas such as data cleansing, application remediation, and process standardization.
- Educate business teams on the existing global template.
- Act as a change leader, simplifying language and storytelling with change management at the core.
- Communicate priorities, monitor progress, and escalate unresolved issues as needed.
- Work closely with the BCP team to proactively mitigate risks.
- Oversee end-to-end Capital Equipment processes.
- Develop the Global Template Library, including process maps, key design decisions, and demos for standard functionality.
- Bachelor's degree in business, IT, engineering, science, or a related field.
- Minimum of 5 years of professional experience, including at least 3 years in project or program management within the medical device field or a similarly regulated industry.
- Demonstrated success in delivering global program management or leading functions related to Magellan transformation, such as Commercial, Order Management, Capital Equipment, Order-to-Cash (OTC), or Service-to-Cash (STC).
- Previous experience managing large-scale change programs or working within complex, matrixed organizational structures.
- Ability and willingness to travel as needed to various locations in the US, Ireland, APAC, and other regions.
- Familiarity with ERP systems and application ecosystems, along with a strong understanding of key business processes.
- Proven ability to shape, communicate, and implement a program vision and strategy, while engaging teams in the process.
- Strong leadership, communication, and influencing abilities, with experience collaborating across global teams.
- High level of professionalism, integrity, and credibility, with the ability to build and maintain trust.
- Demonstrated adaptability and comfort with change in fast-paced environments.
- Ability to build and maintain relationships within key areas such as US Divisions, Supply Chain, and/or Manufacturing.
- Strong commitment to execution, with the ability to manage risks, make decisions, and drive results.
- Advanced degree in business, IT, engineering, science, or a related field.
- Technical program management experience.
- Familiarity with Agile, Scaled Agile methodology, design thinking, or lean processes.
- Experience fostering an inclusive work environment, empowering teams, and driving engagement across multiple locations.
Boston Scientific is a leader in medical science for over 40 years, committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.
We recognize that nurturing a diverse and inclusive workplace helps us be more innovative and is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran's status, age, mental or physical disability, genetic information or any other protected class.
Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code *, Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.
Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.
Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.
As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.
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