Principal Service Development Quality Engineer

4 weeks ago


Arden Hills, Minnesota, United States Boston Scientific Full time
About the Role:

The Principal Service Development Quality Engineer will join our expanding Global Capital Equipment (CE) Quality Assurance team within the Service Development Quality Engineering group, supporting BSC's rapidly growing Medical Electrical Equipment portfolio.

This role provides Service Development Quality Engineering support to both Service Development and Field Service Engineering, ensuring that the highest quality products are delivered to customers.

The Principal Service Development Quality Engineer is responsible for assisting product and service development teams to ensure the development and commercialization of top-quality products, directly impacting BSC's customer experience.


Your Responsibilities Will Include:

Reducing and controlling service process nonconformances by leading efforts/teams focused on identifying the primary root causes and implementing corrective and preventative actions.

Developing and implementing service quality plans, documents, and systems by supporting the creation of service plans, product-specific service processes, and service risk analysis in conjunction with other product development team members.

Collecting and analyzing field product performance by systematically gathering quality metric data and performing the appropriate analysis method(s) to enhance service processes, sustaining product design, and new product development.

Creating Quality Tools & Training Materials by applying body of knowledge/expertise and communicating to respective teams.

Evaluating the adequacy and compliance of systems, operations, and practices against regulation and company documentation.



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