Luxury Sales Consultant
1 month ago
From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.
Blue Nile is looking for a Luxury Sales Consultant (Spanish speaking) who is eager for an exciting opportunity to join our retail showroom in the Mall at Millenia in Orlando, FL.
Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a "Jeweler for Life" relationship with Blue Nile.
Responsibilities:
- Communicate the Blue Nile difference, instilling trust and confidence in our brand
- Demonstrate exceptional customer service and continually develop your product knowledge to educate customers
- Communicate accurate information and set clear expectations for customers, ensuring an onbrand Blue Nile experience
- Proactively follow up on all internal and external communications while maintaining Blue Nile service standards
- Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations
- Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth
- Continuously maintain excellent attendance and punctuality
- Consistently achieve or exceed company sales and service goals
- Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.
Qualifications:
Previous retail sales or customer service experience required.
- High School Diploma or GED
- Mandarin speaking
- Jewelry experience a plus but not required
- Excellent interpersonal, creative problem solving, organizational and time management skills
- Excellent listening, written and verbal communication skills
- Strong attention to detail and high integrity
- Ability to work within deadlines in a fastpaced environment
- Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems
- Ability to stand for extended periods of time
- Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons
- Authorized to work in the U.S
Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills & experience, among other factors.
Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.We have many opportunities available on our other career site pages. Click [here])to link to our careers page
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