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Operations Manager for Luxury Flooring
2 months ago
We are a premier provider of high-end luxury natural stone and ceramic tile sourced from Italy, Spain, and beyond. Our offerings include top-tier materials for flooring, walls, countertops, and exterior hardscapes. We seek a seasoned and knowledgeable professional for the role of Branch Manager to help us uphold our commitment to excellence.
Location: Winter Park, FL
Key Responsibilities- Manage and oversee all operations of the branch, including the operational budget.
- Conduct regular meetings with team members to assess workflow and time management.
- Ensure compliance with builders' timelines for project installations.
- Foster and maintain strong relationships with builders and clients.
- Address and resolve any escalated issues or conflicts arising from construction activities.
- Support the sales team in identifying and pursuing new business opportunities.
- Recruit and maintain a skilled subcontractor workforce.
- Stay informed about industry trends and developments.
- Exhibit exceptional customer service skills.
- Build and nurture relationships with designers, architects, and homebuilders.
- Promote company products and services through events and networking.
- Perform additional management, administrative, and clerical tasks as required.
- At least 3 years of relevant management experience.
- Experience in selling high-end natural stone, porcelain, glass, and other luxury materials.
- Familiarity with scheduling software, Microsoft Office, and ERP systems.
- Training will be provided for our specific software.
- Ability to lift, push, or pull loads up to 50 lbs.
- Basic mathematical skills are necessary.
- Capability to manage multiple tasks effectively.
- Valid driver's license is required.
We are an equal opportunity employer.