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Product Designer II

2 months ago

Boston, Massachusetts, United States OpenGov Full time

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives

OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer

Join our smart, fun, and humble team to experience the most rewarding career of your life

Job Summary:

The Product Designer will be responsible for bringing ideas, tools, and processes that help our team collaborate and solve complex problems. This role will understand how to deal with constraints and a fast-paced environment, holding this position and the team to a standard of excellence.

Responsibilities:

  • Leverage our product design principles, government personas, and design system to craft elegant, but practical solutions
  • Design wireframes, mockups, and prototypes and validate them with users
  • Use data from research and product analytics to understand customer needs, make decisions, and communicate solutions
  • Contribute to our unified design system by leveraging reusable patterns across products
  • Work with Senior Designers, Product Management and Engineering leaders to define use cases, requirements, customer journeys, and interactions
  • Present your work to stakeholders across the company to receive feedback and communicate the value of design
  • Rapidly incorporate feedback into your designs and prioritize collaboration

Requirements and Preferred Experience:

  • 2-4 years of experience working in cross-functional product and engineering teams
  • Strong communication skills and an ability to clearly present complex ideas to stakeholders
  • Strong understanding of how to apply human factors and user-centered design principles to software
  • The ability to move fast, listen and adapt
  • Recognized experience leading an iterative design process from concept to implementable solution
  • Ability to start with complex data and customer workflows and drive toward simple and intuitive solutions
  • A master of common design software tools such as Figma (preferred), Sketch, AdobeXD, InVision
  • Experience designing for enterprise software solutions preferred
  • Experience applying various design research methods to gain insight and inform the direction preferred
  • Experience building and maintaining a design system preferred
  • Experience with complex system and wicked problems in government, finance, and enterprise domains preferred

What makes OpenGov unique

» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018

» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.

» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video

» Perks: 90% paid Medical/Dental/Vision premium for employees, fully paid Life and Short/Long term disability insurance, Unlimited PTO, Parental Leave policy, annual wellness stipend, anniversary awards, and more

» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.

» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.

Come join us and make a positive social impact

OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.