Senior Product Designer, PracticeHub

2 months ago

Boston, Massachusetts, United States Chewy Full time

Our Opportunity:

Chewy is dedicated to being the most trusted and convenient online destination for pet parents (and partners), everywhere. On the Product Design and Research team, we embrace this vision (and our pets). We craft experiences that delight customers (and the businesses and veterinarians that support them) and empower them to keep their pets happy and healthy. As a team of hard-working, collaborative, and fun-loving designers, researchers, and builders, we're looking for creative and driven talent to join the pack.

We are seeking a Senior Product Designer, PracticeHub in Bellevue, WA or Boston, MA offices only to join the Chewy Enterprise Health design team. We are dedicated to the development of an industry-leading digital portal, specifically designed to enhance the efficiency of veterinary practices. As a member of a cross-functional agile team, you will be instrumental in the creation of innovative digital experiences, tailored to meet the needs of our veterinarian partners.

What You'll Do:

  • Transform customer and business objectives into compelling products that have purpose, simplicity, and are feasible to
  • Lead innovative and systems thinking across a range of products, platforms, and devices with a bias for action and a customer
  • Guide the design process from end to end: Discovery and concept ideation, flows and wireframes, and full-fidelity prototype
  • Collaborate with product managers, developers, content strategists, user researchers, and other
  • Champion cohesion and consistency to unite a growing family of products while building a culture of invention and
  • Clearly present your design process, inspiration, and decisions to stakeholders, including C-suite
  • Nurture Chewy's culture and principles within the group and set new standards for executional and operational

What You'll Need:

  • 5+ years of experience as a user experience designer, interaction designer, information architect, or similar
  • 2+ years of experience leading large-scale initiatives and mentoring designers
  • A track record of designing high-quality digital products that delivered results and demonstrate the depth of your design skills; illustrated in a portfolio or case studies.
  • Achieved mastery of a core set of design skills in interaction design, information architecture, and user interface
  • Demonstrated communication, presentation, and interpersonal skills that clearly communicate complex concepts across different audiences and levels of the organization.
  • A proven ability to evaluate the customer and business impact of your design decisions inside and outside your own product
  • Bachelor's degree (or an equivalent degree) in Design, HCI, or a related field, or equivalent professional experience with the design field.
  • Position may require travel and will require time in the local

Bonus:

  • Has designed animal or human health-related products like insurance, telemedicine, and/or Practice Information Management Systems (PIMS)
  • Has created simple solutions for very complicated end-to-end workflows
  • Has examples of collaborating on and influencing the direction for relatively new products from the beginning to final release
  • Has no problem context shifting between multiple products
  • Proven track record of mentoring other designers
  • Strong visual design skills

Hub Location & Work Arrangement:

  • Hubs: Bellevue, WA or Boston, MA
  • Hybrid Model: 2+ days in hub location per week
  • Remote: NOT an option for this role

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact

If you have a question regarding your application, please contact

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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