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Assistant Store Director, Las Vegas Wynn
3 months ago
At Alexander McQueen, we live and breathe a culture defined by our key Behaviors:
Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals. Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.
How will you contribute?
We are currently seeking a Assistant Store Director at our Las Vegas Wynn boutique. The Assistant Store Director will report to the Store Director.
How you will contribute:
Be an ambassador to the brand and promote the culture of the Alexander McQueen House internally and externallyEnsure store atmosphere upholds the House imageAssist the Store Director in ensuring floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achievedEnsure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overallEnsure that the store team delivers the best possible client experience with every type of engagementIn partnership with Store Manager/ Director, create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ developmentBuild a network of Key Opinion Leaders (KOL's) who have an impact on local and international luxury business, promoting client loyalty and retentionCreate and maintain a positive work environment with teams and throughout store network including cross functional partnersAttract, retain talent from outside of the storeContinually coach and develop internal teams so they achieve goals and are set up for success with growth opportunities within the organizationAttend and lead store meetings as required by the businessAbility to manage and resolve conflict in the workplaceEnsure the image of the store is in line with corporate standards and store team is upholding these standardsEnsure VM of the store is done according to VM guidelines, with a mindfulness of best-selling styles per categoryIn partnership with store Inventory Control team, oversee Omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs. (Inclusive of any 3rd party fulfillment where applicable)Ensure accuracy of overall physical inventory including regular Cycle Counts, inventory reconciliation and adjustments are completed in accordance to company guidelinesInitiate and ensure completion of Store-to-Store transfer requestsOversee After Sales program to repair client relationships and build brand loyaltyManage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandiseEnsure all COG's (Client Owned Goods) are maintained and managed in accordance with the Company's COG policyEnsure that all the processes are compliant with legal, safety, and internal proceduresPartner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forwardAdditional projects/ responsibilities may arise in accordance with the needs of the business
Who you are:
At least 3+ years of experience in a managerial positionExperience within luxury retail and/or service preferredAbility to effectively create, manage and adhere to deadlinesFamiliar with key retail performance indicatorsAdaptable, a sense of openness, active listener, and compassionateAdvanced organizational skills, writing and communication skillsExpertise in Microsoft Office 365 SuiteComfortable and savvy with computer technology, including PC and iOS devicesTravel approximately 10% of the timeAbility to lift 25+ lbs.
Why work with us?
This is a fantastic opportunity to become part of a dynamic sales team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
