Service And Sales Ambassador
3 weeks ago
In this role, you will be the face of our company, providing exceptional customer service and ensuring that every interaction leaves a positive impression.
Your primary responsibility will be to assist customers with inquiries, concerns, and requests in a prompt and courteous manner.Responsibilities:
- Greet and assist customers in a friendly and professional manner, both in person and over the phone.
- Respond to customer inquiries, resolve issues, and provide appropriate solutions in a timely fashion.
- Maintain a deep understanding of our products, services, and policies to effectively address customer needs.
- Pay close attention to detail to ensure accuracy in processing orders, handling transactions, and documenting customer interactions.
- Collaborate with team members to enhance the overall customer experience and contribute to a positive work environment.
- Identify opportunities for improvement in service processes and procedures, and make recommendations for enhancements
Qualifications:
- Previous experience in customer service is required, preferably in the graphics and signage industry.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Strong attention to detail and the ability to multitask effectively in a fast-paced environment.
- Proficiency in using computer systems and software applications.
- A genuine passion for helping others and a commitment to delivering exceptional service
Compensation:
$16 - $22 hourly
- Greet and assist customers in a friendly and professional manner, both in person and over the phone.
- Respond to customer inquiries, resolve issues, and provide appropriate solutions in a timely fashion.
- Maintain a deep understanding of our products, services, and policies to effectively address customer needs.
- Pay close attention to detail to ensure accuracy in processing orders, handling transactions, and documenting customer interactions.
- Collaborate with team members to enhance the overall customer experience and contribute to a positive work environment.
- Identify opportunities for improvement in service processes and procedures, and make recommendations for enhancements
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