Current jobs related to Sr. Desktop Support Technician - Miami, Florida - UOMUOMUS

  • IT Desktop Technician Support Specialist

    1 week ago

    Miami, Florida, United States Sunrise Systems, Inc. Full time

    Job Title: IT Desktop Technician Support SpecialistOur client, a leading Medical Devices Manufacturing Company, is seeking an IT Desktop Technician Support Specialist to join their team. This is a 12-month contract position located in Miami, FL.Key Responsibilities:Maintain, operate, test, inspect, and repair all types of computers, peripherals, servers, and...

  • IT Desktop Technician Support Specialist

    4 weeks ago

    Miami, Florida, United States Sunrise Systems, Inc. Full time

    Job Title: IT Desktop Technician SupportAt Sunrise Systems, Inc., we are seeking a highly skilled IT Desktop Technician Support to join our team. As a key member of our technical staff, you will be responsible for providing top-notch technical support for our R&D engineering group.Key Responsibilities:Maintain, operate, test, inspect, perform preventative...

  • IT Desktop Technician

    3 weeks ago

    Miami, Florida, United States JobRialto Full time

    Job Title: IT Desktop Technician SupportJobRialto is seeking a skilled IT Desktop Technician to join our team. As an IT Desktop Technician, you will be responsible for maintaining, operating, testing, inspecting, and repairing all types of computers, peripherals, servers, and networking equipment.Key Responsibilities:Maintain, operate, test, inspect, perform...

  • Desktop Support Specialist

    2 weeks ago

    Miami, Florida, United States Carisam Full time

    Job SummaryCarisam is seeking a skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to staff with desktop computers, applications, and related technology.Key Responsibilities:Assist in developing long-term strategies and capacity planning for meeting...

  • Desktop Support Specialist

    3 weeks ago

    Miami, Florida, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.Job Summary:The successful candidate will have a strong background in...

  • Desktop Support Specialist

    4 days ago

    Miami, Florida, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistJob Summary:Our client in Miami, FL, has an immediate need for a Desktop Support Specialist. This is a 36+ month contract with the possibility of extension and potential permanent employment. The successful candidate will provide complex technical support for the distributed computer environment, including desktop,...

  • Desktop Support Specialist

    4 weeks ago

    Miami, Florida, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a key member of our IT team, you will be responsible for providing technical support and services to our clients.Job Summary:The successful candidate will have a strong background in desktop support, with experience in...

  • Desktop Support Specialist

    4 weeks ago

    Miami, Florida, United States Syntricate Technologies Full time

    Job DescriptionAt Syntricate Technologies, we are seeking a highly skilled Desktop Support Specialist to join our team.Key Responsibilities:Provide technical support to colleagues, both on-site and remotely.Diagnose and troubleshoot technical issues, ensuring all issues are properly logged.Manage and monitor all installed systems and infrastructure.Install,...

  • Desktop Support Specialist

    3 weeks ago

    Miami, Florida, United States Syntricate Technologies Full time

    Job Summary:As a Desktop Support Specialist at Syntricate Technologies, you will be responsible for providing technical assistance to colleagues, both on-site and remotely. Your primary goal will be to ensure minimal disruptions to operations by promptly responding to user requests, troubleshooting incidents, and developing solutions.Key Responsibilities:•...

  • IT Support Specialist

    3 weeks ago

    Miami, Florida, United States Integrated Resources Full time

    Job Title: IT Desktop Technician SupportIntegrated Resources is seeking a highly skilled IT Desktop Technician Support to join our team. As an IT Desktop Technician Support, you will be responsible for providing technical support for our R&D engineering group, including setup, debugging & troubleshooting new devices/servers and processes, tooling...

  • IT Support Specialist

    2 weeks ago

    Miami, Florida, United States Omni Inclusive Full time

    Job Title: IT Desktop Technician SupportOmni Inclusive is seeking a highly skilled IT Desktop Technician Support to join our team in Miami. As a key member of our R&D engineering group, you will be responsible for setup, debugging, and troubleshooting of computer equipment and software configurations of medical devices.Responsibilities:Maintain, operate,...

  • IT Support Specialist

    4 weeks ago

    Miami, Florida, United States Layer 8 Solutions Full time

    Job Title: IT Support TechnicianWe are seeking an experienced IT Support Technician to provide technical assistance to computer users and resolve computer problems in a fast-paced educational environment.About the Role:This position is responsible for delivering premier level support to in-house operations, collaborating with colleagues to provide technical...

  • IT Support Specialist

    2 weeks ago

    Miami, Florida, United States Integrated Resources Full time

    Job Title: IT Desktop Technician SupportIntegrated Resources is seeking a highly skilled IT Desktop Technician Support to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our R&D engineering group.Responsibilities:Maintain, operate, test, inspect, perform preventative...

  • Sr. Manager, IT Endpoint Solutions

    3 days ago

    Miami, Florida, United States University of Miami Full time

    Job Summary:The University of Miami Health System, UHealth, Information Technology Department is seeking a highly skilled Sr. Manager, IT Endpoint Solutions to lead a team in designing, implementing, and optimizing endpoint solutions for the organization's endpoint infrastructure.This individual will oversee the management of endpoint devices, including...

  • Help Desk Technician

    3 weeks ago

    Miami, Florida, United States Golden Star Technology Full time

    Job Title: Deskside Support TechnicianJob Summary:We are seeking a skilled Deskside Support Technician to join our team at Golden Star Technology. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring their computer systems and hardware are running smoothly and efficiently.Key...

  • Surgical Technician

    4 weeks ago

    Miami, Florida, United States Millbrook Support Services Full time

    Millbrook Support Services: A Leader in Healthcare StaffingWe are a reputable healthcare staffing agency dedicated to connecting skilled professionals with top-notch clients across the United States. Our mission is to provide exceptional support services that cater to the needs of our healthcare providers, ensuring they excel in their careers.Job...

  • IT Support Specialist

    1 week ago

    Miami, Florida, United States Layer 8 Solutions Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to provide technical assistance to computer users. The ideal candidate will have expertise in troubleshooting and resolving computer problems, as well as providing support for computer hardware and software.Key ResponsibilitiesCollaborate with educational staff to provide technical supportMaintenance,...

  • IT Support Specialist

    7 days ago

    Miami, Florida, United States NEP Group Full time

    Job Title: Systems Support SpecialistJob Summary:We are seeking a skilled Systems Support Specialist to provide top-notch technical support to our clients. The ideal candidate will have a strong background in PC configuration, upgrades, and repairs, as well as experience with both Microsoft and MAC operating systems and applications.Key Responsibilities:...

  • Surgical Technician

    2 weeks ago

    Miami, Florida, United States Millbrook Support Services Full time

    Millbrook Support Services: A Leader in Healthcare StaffingWe are a reputable healthcare staffing agency dedicated to connecting skilled professionals with top-notch clients across the United States. Our mission is to provide exceptional support services that cater to the needs of our healthcare providers, ensuring they excel in their careers.Job...

  • Enterprise Technical Support Specialist

    2 weeks ago

    Miami, Florida, United States Norwegian Cruise Line Holdings Full time

    Job Summary:As an Enterprise Technical Support Associate, you will be responsible for providing first-level support for the enterprise regarding desktops, laptops, wireless devices, voice over IP telephony, and remote connectivity. You will assist with the configuring, testing, and installation of new software.Key Responsibilities:Receive and respond to...

Sr. Desktop Support Technician

3 months ago

Miami, Florida, United States UOMUOMUS Full time
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The Department of Medical Student Education The Central Business Office has an exciting opportunity for a full-time to work in Miami, FL. The Senior Desktop Support Technician provides technical user advice and support to academic and administrative staff for problems and questions related to network communications. The incumbent also monitors systems and advises senior staff of network application status.

  • Acts as first point of contact for the problem determination process for desktop and network issues.
  • Organizes and prioritizes support requests.
  • Monitors, administers, tracks, and verifies completion of help desk tickets.
  • Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.
  • Prepares, installs, tests, and certifies any desktop configuration, including any necessary software drivers.
  • Conducts basic troubleshooting for desktop and laptop computers.
  • Performs preventive maintenance, including checking of workstation.
  • Executes PC hardware moves. Loads and configures software at desktop. Verifies software is functional and escalates issues.
  • Decommissions any existing hardware that has been replaced.
  • Completes, updates, and closes service center tickets.
  • Acts as a team lead for troubleshooting, systems backups, archiving, and disaster recovery.
  • Maintains several hardware platform standards and reviews regularly.
  • Records, tracks, and documents problem-solving process, including all successful and unsuccessful decisions made, and actions taken.
  • Maintains repairs and rebuilds desktop computer hardware and printers.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS

  • High school diploma or equivalent
  • Minimum 3 years of relevant experience
  • Skill in completing assignments accurately and with attention to detail.
  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
  • Ability to process and handle confidential information with discretion.
  • Ability to work evenings, nights, and weekends as necessary.
  • Commitment to the University's core values.
  • Ability to work independently and/or in a collaborative environment.
  • Proficiency in computer software (i.e. Microsoft Office).
  • Acts as first point of contact for the problem determination process for desktop and network issues.
  • Organizes and prioritizes support requests.
  • Monitors, administers, tracks, and verifies completion of help desk tickets.
  • Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.
  • Prepares, installs, tests, and certifies any desktop configuration, including any necessary software drivers.
  • Conducts basic troubleshooting for desktop and laptop computers.
  • Performs preventive maintenance, including checking of workstation.
  • Executes PC hardware moves. Loads and configures software at desktop. Verifies software is functional and escalates issues.
  • Decommissions any existing hardware that has been replaced.
  • Completes, updates, and closes service center tickets.
  • Acts as a team lead for troubleshooting, systems backups, archiving, and disaster recovery.
  • Maintains several hardware platform standards and reviews regularly.
  • Records, tracks, and documents problem-solving process, including all successful and unsuccessful decisions made, and actions taken.
  • Maintains repairs and rebuilds desktop computer hardware and printers.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS

  • High school diploma or equivalent
  • Minimum 3 years of relevant experience
  • Skill in completing assignments accurately and with attention to detail.
  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
  • Ability to process and handle confidential information with discretion.
  • Ability to work evenings, nights, and weekends as necessary.
  • Commitment to the University's core values.
  • Ability to work independently and/or in a collaborative environment.
  • Proficiency in computer software (i.e. Microsoft Office).

Any appropriate combination of relevant education, experience and/or certifications may be considered.

#LI-NN1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A5