IT Support Specialist

8 hours ago


Miami, Florida, United States Layer 8 Solutions Full time
Job Summary

We are seeking a skilled IT Support Specialist to provide technical assistance to computer users. The ideal candidate will have expertise in troubleshooting and resolving computer problems, as well as providing support for computer hardware and software.

Key Responsibilities

  • Collaborate with educational staff to provide technical support
  • Maintenance, system analysis, troubleshooting, and on-site support
  • PC and network troubleshooting and repair
  • Common desktop application support
  • Maintain current inventory

Requirements

  • High school diploma required
  • Industry certifications/undergraduate degree a plus
  • 3-5 years relevant work experience preferred

Preferred Skills

  • Understanding of Windows operating systems: Windows 7 & Windows 10
  • Networking: LAN, WAN, WIRELESS
  • Network appliances: firewalls, routers, switches, and wireless access points
  • Basic understanding of Windows server environment
  • Common desktop productivity applications: MS Office, Office 365, and Adobe Suite

Additional Requirements

  • Reliable transportation
  • Valid driver's license
  • Ability to pass a background check
  • Fluency in the English language, bilingual (English/Spanish) a plus

Compensation and Benefits

  • Competitive market-based salary, commensurate with experience and education
  • Comprehensive benefits package available


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